Marketing Operations Program Specialist
Growth Marketing Team This is a 6-month, full-time (40 hours/week), hybrid contract role located in Cupertino, CA or Culver City, CA. Summary
We are seeking an experienced Marketing Operations Program Specialist to drive analytics, process improvement, and CRM optimization for a high-performing marketing team. This role focuses on analyzing business processes, identifying areas for improvement, and enabling data-driven decision-making to support marketing communications at scale. Our Ideal Candidate
3-5 years of experience in analytics, marketing operations, or related roles
Passion for marketing technology and operations with a strong foundation in CRM systems and data analysis
Proficient in Salesforce (or similar CRM platforms), Excel, reporting tools, and data visualization software
Familiar with cross-functional collaboration and matrix organizational structures
Skilled in partnering with multiple teams including marketing, product, and technical stakeholders
Able to work independently and manage multiple projects simultaneously
Flexible and adaptable to changing priorities and timelines
Strong written and verbal communication with exceptional attention to detail
Curious, self-motivated, and eager to learn in a fast-paced, evolving environment
Experience with SaaS or subscription-based services is a plus
Bonus: AI/ML experience for process and platform improvement
Job Description
In this role, you will analyze marketing operations processes and CRM platform performance to optimize workflows and enable scalable, data-driven marketing campaigns. You'll partner with cross-functional teams to identify technical issues, recommend solutions, and implement improvements. This includes:
Gathering, cleaning, and analyzing data from multiple sources to identify trends, patterns, and anomalies
Owning analytic program strategy, end-to-end delivery, and communicating results to senior leadership
Developing reports, dashboards, and visualizations to translate insights into actionable recommendations
Documenting incident/issue symptoms, root cause, business impact, and resolutions
Delivering recurring weekly and monthly reports to inform marketing strategy and decision-making
You will also maintain internal analytics and reporting tools, supporting the overall success of the marketing operations team. Education and Experience
Bachelor's degree in Analytics, Marketing, Engineering, or a related field (or equivalent practical experience)
Background in marketing operations, data analytics, or CRM management
Preferred experience in SaaS, subscription-based services, or large-scale digital marketing
Additional Requirements
This opportunity is located in Cupertino, CA or Culver City, CA and requires a hybrid onsite schedule
Option to extend the contract
Pay rates:
Culver City - $64.06/hr,
Cupertino - $71.71/hr
Eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting length of service and hours requirements
Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
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