Workers Compensation & Risk Management Director

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

• Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Workers Compensation & Risk Management Director
The Workers Compensation and Risk Management Director is responsible for leading the strategy, execution, and continuous improvement of the company's workers' compensation and insurance liability programs across a multi-state workforce.

This role ensures compliance with all applicable laws and regulations, manages insurance carrier and vendor relationships, and provides responsive support for employees and leaders navigating claims. As a key leader within Human Resources, this position plays a vital role in reducing organizational risk, containing costs, and promoting a culture of safety, accountability, and recovery.

Essential Functions & Requirements:

Workers' Compensation

• Serves as the Company's primary subject matter expert for all workers' compensation matters, managing the full claim lifecycle-from incident reporting and investigation to resolution
• Ensures compliance with Federal and State workers' compensation laws (with emphasis on high-claim states such as California and New York)
• Partners with internal stakeholders (Operations, Safety, Legal, HR) and external vendors (TPAs, insurers, and medical providers) to drive timely and cost-effective claim outcomes
• Leads and improves return-to-work and modified duty programs that enable safe and efficient employee reintegration
• Tracks, analyzes, and reports on claim trends to identify opportunities for cost containment, safety enhancements, and process improvements
• Provides training and tools for leaders and HR teams on reporting requirements, claims protocols, and injury management best practices

Auto & Risk Management

• Oversees the Company's insurance programs, including claims management associated with vehicle incidents, third party claims, and environmental events
• Partners with insurers, brokers, and legal counsel to ensure effective claims resolution, risk mitigation, and compliance
• Leads insurance policy renewal and negotiations to secure favorable rates and coverage terms
• Monitors and evaluates loss trends related to safety programs, training, and preventive measures
• Serves as a resource for leaders and employees on risk management policies tied to company assets and insurance coverage
• Provides executive leadership with strategic insights on insurance markets, claims costs, and risk exposure

Education:

• Bachelor's degree in human resources, business administration, risk management, occupational health or related field (preferred)

Experience:

• 7+ years of progressive experience in workers' compensation and/or risk management, with exposure to multi-state claims handling (required)
• Experience managing insurance liability claims, insurance negotiations, and vendor partnerships (required)
• Experience partnering with TPAs, insurers, and internal stakeholders to resolve complex cases (required)
• Strong knowledge and experience working with workers' compensation laws and insurance programs (required), specifically in complex states like California, New York, Texas, and Florida (preferred)

Critical Success Factors:

Key Performance Indicators (KPIs)

• Faster time to claim resolution
• Reduced claim costs through proactive case management
• High rate of successful return-to-work outcomes
• Full regulatory compliance with a target goal of zero violations
• Positive feedback from employees and managers
• Implementation of continuous improvements in claims process and injury prevention

Competencies:

• Ability to develop and execute cost-containment strategies while maintaining employee care and compliance
• Analytical approach with the ability to identify trends, assess risk, and recommend actionable strategies
• Strong interpersonal and communication skills with the ability to influence and collaborate across all levels of the organization
• Strong attention to detail
• Compassionate approach to provide employee support
• Knowledge of OSHA reporting and return-to-work programs
• Regular and predictable attendance to perform the functions and requirements of this role

Benefits, Compensation, & Workforce Diversity:
Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with company match, and tuition reimbursement.

Equal Opportunity Employer - Veterans & Disabilities

A post-offer drug screen and background check will be required.