Content Specialist

Aquent is partnering with a pioneering technology company at the forefront of digital innovation, whose mission is to connect billions of people globally through groundbreaking products and experiences. This organization is dedicated to pushing the boundaries of what's possible, creating intuitive and impactful digital ecosystems that shape the future of communication and interaction. If you're passionate about influencing next-generation AI and ensuring content excellence on a massive scale, this is your opportunity to make a profound impact.

We are seeking a visionary professional to join a dynamic team dedicated to refining and enhancing AI models and digital content. In this pivotal role, you won't just be reviewing content; you'll be a key architect in shaping the conversational quality of advanced AI, directly influencing how users engage with cutting-edge platforms. Your expertise will be crucial in setting new standards for accuracy, consistency, and user experience, driving the evolution of digital interaction for a global audience. This is a chance to collaborate with top-tier product and content teams, contribute to innovative projects, and leave your mark on products used by billions.

**What You'll Do:**

* Write, edit, and meticulously review a diverse range of content for advanced digital platforms, from creative copy to intricate AI model prompts.

* Apply rigorous guidelines to evaluate content at scale, ensuring unwavering accuracy and consistency across all outputs.

* Annotate and critically evaluate qualitative data related to the conversational quality of AI models, identifying areas for improvement.

* Assess and address conversational quality issues within AI models, implementing solutions through various sophisticated prompting practices.

* Develop and test system prompts using clear, compelling natural language to precisely steer and optimize model performance.

* Perform in-depth analysis and generate compelling reports, delivering actionable insights to our partners.

* Collaborate closely with content and product teams to continuously refine guidelines and elevate the overall user experience.

* Demonstrate flexibility and adaptability, including the ability to work extended schedules as required.

**Must-Have Skills:**

* **Expert Editorial Judgment & Advanced Writing/Editing Skills:** Possess a proven track record of impeccable editorial judgment around nuanced topics and the ability to write, review, and edit content with precision and clarity, ensuring high-quality output for cutting-edge digital platforms.

* **Prompt Engineering & Annotation Experience:** Deep familiarity with designing, testing, and refining AI model prompts, coupled with extensive experience in annotating qualitative data for conversational AI.

* **Critical Thinking & Guideline Interpretation:** Strong analytical skills to interpret and apply complex guidelines, especially in ambiguous or novel scenarios, ensuring accuracy and consistency at scale.

* Bachelor's degree required.

* 6+ years of experience in journalism, digital content strategy, production, or related fields.

**Nice-to-Have Skills:**

* Experience with multimedia content creation across various formats (text, audio, video).

* Visual content skills, including photo editing, video production, or creative writing.

* In-depth knowledge of the social media landscape and emerging trends.

* Demonstrated storytelling and narrative development abilities.

* Familiarity with AP Style and established editorial standards.

* Proficiency in data analysis and visualization using spreadsheet applications (e.g., Google Sheets, MS Excel) or other analytical tools.

* Excellent verbal and written communication skills.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.