New

Warehouse Lead/ Returns Logistics Specialist

Durst Image Technology
$25-$30/hour - Total compensation includes base salary and bonus opportunity, plus additional compensation for on call rotation. Also: 401k with match, medical/dental/vision group benefits, life insurance and company-paid short-term and long-term disabili
vision insurance, paid time off, paid holidays, 401(k), retirement plan
United States, New York, Rochester
667 Panorama Trail West (Show on map)
Sep 30, 2025
About Durst Durst Image Technology has been an industry leader in Digital Imaging for over 80 years. Established in 1936, Durst is a fast-growing company based in Rochester, NY that sells and services large format, label, and corrugated ink jet printers in North America. Our customers are commercial service providers and industrial enterprises, with products requiring printer surface design. We are a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. Durst prides itself on its continued personal and professional development, and its place in the market as a Premium Brand. Why you'll want to work here The work environment is a fun and interesting combination of laid back (you are encouraged to learn, ask questions, make suggestions, and bring your personality to work) and hardworking (everyone eagerly works together in a shared commitment to deliver outstanding products and services to our customers). You can ask literally anyone in the company for help with anything and they are more than happy to assist. Leaders are respected because they "walk the talk." Durst prides itself on continued personal and professional development. Why we need you The Warehouse Lead/Returns Logistics Specialist will provide leadership and oversight to the warehouse team, ensuring the proper documentation and identification of all contract and warranty service parts, and consumable material being returned from our customers and Field Service Technicians. This role is also responsible for driving process improvements, coaching team members, and maintaining efficient operations. What you will be doing Lead, train, and mentor warehouse team members. Monitor warehouse productivity and coordinate logistical processes. Create, implement, and follow standardized processes to ensure accuracy and efficiency. Properly identify and process incoming material returns, and ensure paperwork and system transactions are completed. Process all Return Material Authorizations (RMA) activities to ensure timely customer credits while protecting company interests. Work with cross-functional teams to provide material feedback to continuously improve and maintain standards and procedures. Prepare required paperwork for return of unused, warranty, and repairable material. Maintain a neat, organized working area. Perform other duties as assigned, including: Shipping Receiving Cycle counts Warehouse maintenance The physical demands of the job Capable of pushing, pulling, and/or lifting 50+ pounds during the workday. Able to stand, walk, bend, and/or reach throughout the workday. What we are looking for 2+ years of management or supervisory experience in a warehouse or logistics environment. Enforce standardized procedures, and implement changes to continuously improve established procedures. Strong analytical and problem-solving skills. Critical thinker with the ability to make sound decisions in real time. Effective communication with internal and external customers. Technical proficiency with computers; able to navigate multiple platforms and systems. Familiarity with Outlook and Microsoft Office. Working knowledge of UPS WorldShip and FedEx Ship Manager. Familiarity with SAGE/MAS and Astea. Forklift certification preferred. Safety conscious with strong attention to detail. Flexibility to adapt with changing requirements. High School Diploma or GED preferred College degree a plus Benefits Paid Time off (PTO) Paid Holidays Year-end bonus Medical, Dental, Vision Insurance Options (eligibility required) 401K Retirement Plan (eligibility required) Schedule Monday thru Friday, hours vary between 9:00am to 7:30pm After-hours on-call via rotation Overtime as needed