Clinical Intern, Specialty Pharmacy

Lumicera Health Solutions is seeking a Specialty Pharmacy Clinical Intern to join our team!

The Specialty Pharmacy Clinical Intern will perform telephonic consultations with patients regarding the use of their specialty medication from and management of their disease state. The primary responsibility of this position is to effectively communicate with patients, physicians, pharmacists, and payers in the fulfillment and patient care of specialty pharmacy medications. Additionally, this role will assess patient needs, perform medication reconciliation, and conduct properly document patient encounters and clinical interventions. The Clinical Intern is part of our experiential learning team and will interact with a variety of operations-based associates including pharmacists and nurses.

The Clinical Intern serves a vital patient care focused role within Lumicera Health Services. This position supports Lumicera's pillar of clinical excellence by providing patient education on specialty medications and disease states, ensuring appropriate use of high-cost medications, helping patients meet specific goals of therapy, and intervening when appropriate with recommendations regarding care to optimize therapy outcomes.

Is this you? Find out more below!

How do I make an impact on my team?

Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera's Patient Management Program. The consultations will focus on effective assessment and communication of disease state management, side effect mitigation strategies, administration of medication, appropriate storage, and therapeutic appropriateness, following patient-centered care model. Answer clinical questions from patients and caregivers.
• Provide detailed clinical documentation of patient consultations and interventions in pharmacy software system in compliance with internal policies and procedures and external regulatory bodies (such as URAC).
• Contact physicians for new prescriptions, consult with physicians and nurses regarding pharmaceutical questions, and contact pharmacies for prescription transfers. Work with physicians to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
• Conduct evidence-based research and interpret clinical data in support of Lumicera's clinical outcomes research program.
• Act in accordance with all applicable federal and state laws and with the highest ethical standards. Thus, legal and ethical compliance is an essential duty of each employee.
• Document and report medication errors per company policies and procedures. Facilitate error reduction and prevention methods based on quality department and ISMP standards.
• Adapt to new workflows and processes. Solve unique pharmaceutical problems. Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
• Participate in training, workshops, and mentoring opportunities as assigned to expand knowledge.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Other duties as assigned.

What our team expects from you?

• High school diploma or GED is required. Successfully completed the second year of an ACPE accredited pharmacy school or college of pharmacy curriculum.
• Arizona only: Current and active Intern Registration/License.
• Pharmacy experience is strongly preferred.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

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