Credential Administrator
IT Identity and Access Mgt Job Summary The IAM Credential Administrator plays a critical role in the oversight and management of user credentials across various systems and platforms. This mid-senior level position is accountable for ensuring the secure and efficient provisioning, maintenance, and revocation of user credentials in accordance with institutional policies and regulatory requirements. The Credential Administrator will also play a key role in the design, implementation, and optimization of Badge login solutions to enhance secure authentication, single sign-on (SSO), and identity governance. The IAM Credential Administrator will partner closely with stakeholders to enhance credential management processes and provide support to UCSF's Health, Education, and Research organizations.
The IAM Credential Administrator will positively impact UCSF's operations and culture by ensuring UCSF's IT infrastructure is operable, secure, efficient, and effective in service of the University's mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders. This role will execute UCSF's vision while modeling UCSF's culture and values. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. The annual salary range for this position is $113,800-$242,800. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue.
The Identity and Access Management Services team within Infrastructure Services protects UCSF's resources through access management, including accounts, authentication, access, and role-based provisioning at the enterprise level. This team implements rigorous regulation of UCSF data through granular access control and the auditing of all UCSF assets on the premises and in the cloud. By ensuring information security at UCSF, the IAM Services team enables the academic, medical, and research mission of UCSF. Required Qualifications
- Bachelor's degree or equivalent combination of experience/training in computer science, information technology, cybersecurity, or a related field.
- Five years or more of experience working in one or more of the following fields: IAM, cybersecurity, computer science, computer information systems, etc.
- Advanced knowledge of identity and access management concepts, including authentication, authorization, provisioning, and identity lifecycle management.
- Extensive proficiency in using IAM tools and platforms such as Okta, SailPoint, Microsoft Azure AD, Ping Identity, and others.
- Experience with directory services (e.g., Active Directory, LDAP), Single Sign-On (SSO) technologies, and multi-factor authentication (MFA) solutions.
- Strong PowerShell scripting skills.
- Broad knowledge of data encryption technologies and experience selecting and applying appropriate data encryption technologies.
- Excellent skills in diagnosing and resolving technical issues related to IAM systems and integrations.
- Extensive ability to manage IAM projects, including planning, execution, monitoring, and closing, ensuring timely delivery and adherence to scope and budget.
- Excellent written and verbal communication skills and ability to communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders.
- Advanced ability to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers.
- Advanced organizational skills and ability to balance competing priorities and deliver concurrent projects to various stakeholder types. Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication of project risks and issues.
- Advanced problem-solving skills; ability to uncover root of difficult problems and scope solutions based on knowledge of available resources and timelines as well as awareness of vision and strategy. Seeks information from multiple and diverse sources to inform solutions. Demonstrated ability to make decisions with integrity.
- Ability to think creatively and introduce innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment.
- This position is 100% remote based and one needs to have the legal right to work in the US without any type of company sponsored Visa.
Preferred Qualifications
- Bachelor's degree or equivalent combination of experience/training in computer science, information technology, cybersecurity, or related field.
- Seven or more years of experience working in one or more of the following fields: IAM, cybersecurity, computer science, computer information system.
- Experience integrating badge login platforms (e.g., Imprivata) with HER/EMR systems (Epic, Cerner), Citrix, VMware, and cloud IAM platforms.
- Familiarity with zero-trust security models, privileged access management (PAM) and endpoint security.
- Understanding of healthcare IT regulations (HIPAA, HITRUST, NIST 800-53, etc.).
- Experience in complex higher education environments, serving academic, medical, and research and administrative functions of a large public university.
- One or more of the following certifications: Certified Identity and Access Manager (CIAM), Certified Access Management Specialist (CAMS), Microsoft Certified: Identity and Access Administrator Associate (SC-300), Cisco Certified Network Professional (CCNP) Security, Cisco Certified Internetwork Expert (CCIE) Security, Offensive Security Certified Professional (OSCP), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or equivalent certification.
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 000520 SYS ADM 4 Job Category Clinical Systems / IT Professionals Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Campus Mission Center Building (SF) Additional Shift Details M-F |
University of California - San Francisco Campus and Health
Sep 30, 2025