Administrative Specialist Human Resources

Administrative Specialist Human Resources

Temple University's Human Resources Department is searching for an Administrative Specialist!

Temple University's Human Resources Department is searching for an Administrative Specialist!

Salary Grade: T24

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

* Become a part of the Temple family and you will have access to the following: A hybrid work schedule

* Full medical, dental, vision coverage

* Paid time off

* 9 Federally Observed Paid Holidays 3 Personal Days

* Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

* A generous retirement plan and so much more!

* SALARY RANGE: $45,000 to $49,000

The Administrative Specialist in the Human Resources Department's Employment Division on Main Campus is responsible for coordinating/performing front desk operations, answering and directing incoming telephone calls from internal and external clients, responding to general inquiries or referring calls to the appropriate personnel; providing phone and in-person support to new hires related to onboarding procedures and providing customer service/administrative support to the HR Assistant Director, Talent Acquisition Specialists, and Business Partners (when needed). The specialist routinely processes Form I-9/E-Verify in accordance with the Department of Homeland Security/USCIS regulations to ensure compliance and utilizes HR-related systems such as Taleo, CUPA-HR I-9 Consortium, Banner, TU portal, and other applicable systems to perform daily tasks, while maintaining up-to-date knowledge of general university policies and HR-specific processes/procedures. Additional responsibilities include preparing job postings upon request, tracking I-9 metrics, ensuring Labor Law postings are current, creating and maintaining databases, spreadsheets, and files to track front office information, as requested, along with mailing correspondence either via USPS or inter-office mail to the appropriate departments/campuses. Performs other related duties as assigned.

This position requires the following background checks; criminal history review.

Required Education and Experience:

* At least three years of directly related customer service/administrative support experience.
* An equivalent combination of education and experience may be considered.

Required Skills and Abilities:

* Demonstrated computer and internet navigation skills, and proficiency with Microsoft Office Suite, particularly Word and Excel.
* Ability to maintain a high level of confidentiality and professionalism.
* Demonstrated ability to handle a high volume of telephone calls, email inquiries, and visitors.
* Excellent customer service and interpersonal skills, along with the ability to interact effectively with a diverse population of students, faculty, and staff.
* Demonstrated organizational, prioritization, and time management skills, along with the ability to efficiently multitask.
* Exceptional verbal and written communication skills.
* Strong attention to detail.
* Demonstrated ability to work independently and in a team environment.

Preferred Skills and Abilities:
* Bachelor's degree
* Experience reviewing and processing Form I-9 documents.
* Experience handling high phone call volume.
* Experience in a human resources department.
* Experience with electronic applicant tracking systems. Knowledge of Temple systems, including Banner, Taleo, and TU Portal

Essential duties:
* Processes Form I-9/E-Verify in accordance with Department of Homeland Security/USCIS regulations.
* Works closely with the I-9 vendor workforce solution support team to ensure timely completion/compliance; submits access issues for troubleshooting/resolution.
* Answers and directs incoming telephone calls from internal and external clients.
* Responds to general inquiries or refers the caller to the appropriate personnel.
* Creates job postings and ensures accuracy in grammar.
* Provides phone, email, and in-person support to new hires, internal and external applicants related to the onboarding and electronic application process.
* Proactively responds to Business Partners/Talent Acquisition Specialists upon receipt of emails with paper posting requests.
* Prepares and maintains metrics for HR front office operations/activity.
* Saves all job postings on the HR shared drive by the end of posting day and sends to HSC for posting on their job board.
* Processes onboarding information and ensures that documents provided by new hires conform to USCIS regulations.
* Sends emails with the week's job postings to external community (local/state) partners.

This position is assigned on-site 40 hours per week.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.