Project Manager, Practice Technology

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 46 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key business and financial markets and our strengths in handling complex cross-border work.

It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.

Our people are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages.

The Practice Technology Project Manager will report to the Program Manager in Practice Technology. Requirements include foundational law and legal technology understanding in advanced legal technology areas, with a strong emphasis on Natural Language Processing (NLP), Generative Ai, Large Language Models (LLMs), and blockchain technologies. This is a specialized role, requiring highly technical acumen and understanding of how W&C practices perform day to day work.

The position will be responsible for coordinating and tracking project(s) and progress addressing several use cases that the Practice Technology group is engaged in pursuing or asked to test. Manage the intake steps on solution use cases and engagements, recording requirements, criteria, dataflow, and testing. General project management skills required. Ability to multi-task across several initiatives as needed, coordinate across case teams around the use case process and results. Record recommended changes or improvements for successful repeatability to the Practice Technology Programs team. Prepare documentation as appropriate. Be actively involved in liaising with service and consultancy partners; assist in prioritizing projects from start to the outcome and assessment state. Provide periodic update to the Practice Technology programs teams and perform tasks as requested by the team.

Also necessary are strong interpersonal skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment effectively manage multiple responsibilities.

• Working alongside W&C practice groups to understand legal workflows and suggest opportunities for technology to improve day-to-day workflows.
• Coordinating with internal Practice Technology team and vendors to support and oversee development of use cases.
• Preparing recommendations, budgets, and project plans for use case development.
• Communicating with practices on progress of use cases.
• Reporting to case teams, senior team members, and management on project status.
• Tracking, analyzing and triaging data received from practices and vendors.
• Perform other duties necessary and essential to support the firm's strategic technology goals.
• Ability to travel domestic and internationally to support projects.

• Bachelor's Degree or equivalent experience required; legal or technical degree preferred.
• 5+ years of Legal Technology experience or advanced degree (i.e. law degree)
• Familiarity with cloud solutions a big plus. Familiarity with GenAI, coding, prompting a strong plus.
• Able to handle multiple projects and priorities simultaneously with a high degree of professionalism and client service orientation.
• Excellent interpersonal and leadership skills.
• Highly developed organizational skills and attention to detail.
• Possess superb written and verbal communication skills to enable effective and professional communication with clients, colleagues, and vendors.
• Strong presentation skills.
• Able to manage time and resources to meet or exceed established service level agreements.
• Flexibility to switch between hybrid and full in-office schedules, as required by the firm.
• Flexibility to service multiple regions to support ongoing project needs.

• Strong academic record and intellectual curiosity, creative thinker
• Commercial and business awareness
• Ability to see the big picture
• Outstanding communication skills
• Strong time management skills, ability to stay calm under pressure when juggling multiple tasks
• Driven by professional growth
• Strong professional presence
• Client service focus
• Team player
• Strong judgment
• Proactive, resourceful, takes initiative
• Fluency in English
• International experience a plus
• Experience working in a professional services environment
• Excellent communication skills - written and oral - and ability to work at all levels.
• Able to project manage multiple initiatives concurrently.
• Flexible, committed and enthusiastic.
• Good systems and database skills including Word, Excel, PowerPoint and CRM applications.

• This role can be based in either New York, Washington D.C., or London.
• This role reports to the Program Manager in Practice Technology

Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team.

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a diverse and inclusive workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.