Front Desk Receptionist - Radiation Oncology - 136757

About the McGrath Outpatient Pavilion: Located in Hillcrest, the McGrath Outpatient Pavilion is a state-of-the-art, 250,000-square-foot medical facility designed to meet the growing healthcare needs of our region. Spanning six floors, this advanced facility is home to key clinical programs and offers specialized diagnostic, treatment, and surgical services. With a strong emphasis on cancer care, we are committed to delivering world-class medical services in a patient-centered environment.

Under the supervision of the Department Supervisor, the Front Desk Receptionist performs a variety of clerical duties to support daily patient services within clinical areas. This role manages all clinic calls following UCSD Experience and telephone guidelines, including triaging calls and directing them to the appropriate staff.

The Front Desk Receptionist provides exceptional customer service by greeting patients upon arrival, overseeing registration and insurance verification, collecting co-payments, and processing daily deposits. They also schedule and confirm patient appointments accurately, offering clear directions and detailed information.

Serving as a key liaison among physicians, nurses, and Radiation Oncology staff, this position requires proficient use of multiple computer systems simultaneously. Additional duties are assigned as needed to support the clinic's smooth operation.

• Three (3) years of previous related experience in a large complex healthcare setting.

• Working knowledge of medical terminology.

• Excellent written and verbal communication skills.

• Superb customer service skills.

• Proficient in typing and creating well-organized emails.

• Strong scheduling background.

• Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS.

• Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting.

• One year of experience in patient registration.

• Fluent in English and Spanish.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

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The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

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UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.