Sr. Director, Clinical Account Management -PBM Clients

Are you a former pharmacist who has moved into a sales role? If so, Navitus Health Solutions is seeking a Sr. Director of Clinical Account Management to join our team!

The Sr. Director of Clinical Account Management (SDCAM) leads the Clinical Account team and applies their understanding of healthcare trends by bringing a clinical voice to our current and prospective clients. This includes directing the vision, strategy, and design for the overall clinical product and service offerings, including but not limited to utilization management, population health, specialty pharmacy, and clinical support of Medicare and Medicaid programs. In addition, the SDCAM oversees and directs all operational, financial, compliance and contractual aspects of the Navitus Clinical Account Management team. The SDCAM provides leadership, direction, and skill development for Team to accomplish key goals and objectives and leverage cross-functional support. The SDCAM understands the PBM industry and the Navitus advantage as compared to its competitors and leverages a high level of initiative and creativity to be effective. Job success requires the ability to reason and translate clinical information, making it consumable for clinical and non- clinical audiences. Knowledge of formulary managed care systems, principles, and practices (e.g., DUR and prior authorization) is advantageous to role effectiveness.

Is this you? Find out more below!

How do I make an impact on my team?

Establishes and oversees execution of departmental strategic initiatives that support the organization's goals and growth
• Directs, manages, and develops departmental staff through the creation of training opportunities focused on both clinical and professional skills
• Directs and manages annual departmental budget to assure departmental financial success
• Ensures departmental interfaces, cross training, staffing, and processes are established and maintained that increase operational capabilities, efficiencies, and service levels
• Maintains knowledge of industry trends by developing and maintaining relationships with industry and community groups as well as national conference participation
• Participates in final review of large strategic health plan and employer proposals, ensuring responses align with an appropriate clinical offering to demonstrate Navitus as an industry leader; this may include attending finalist meetings
• Partner with account management, implementation leaders, and the analytics team to provide quality service and intelligence that preserves our high client satisfaction scores and retention rates
• Represent Navitus in appropriate industry events and publications to enhance market visibility in support of new business development
• Participate as needed in meetings with clients, prospects, consultants, and brokers in support of client needs, retention, and new business development. This includes actively planning and delivery of programming to the Client Advisory Group
• Other duties as assigned

What our team expects from you?

• A minimum of a bachelor's degree in pharmacy
• 15+ Years PBM or health plan experience
• Strong leadership and team management experience
• 5+ years experience in a client facing and management role preferred
• Experience leading organizational and cultural transformations preferred
• 5+ years leading and developing teams required
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance

• 20 days paid time off

• 4 weeks paid parental leave

• 9 paid holidays

• 401K company match of up to 5% - No vesting requirement

• Adoption Assistance Program

• Flexible Spending Account

• Educational Assistance Plan and Professional Membership assistance

• Referral Bonus Program - up to $750!

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