Director, Strategic Accounts

Due to growth, we are adding aDirector, Strategic Accounts to our Lumicera Administration department.

The Director, Strategic Accounts is responsible for leading and managing high-impact relationships across health systems and specialty pharmacy clients. This role drives strategic growth, ensures client satisfaction, and oversees the implementation of value-based initiatives. The Director collaborates with cross-functional teams to align services with client goals, regulatory standards, and organizational objectives. This position plays a critical role in fostering innovation, operational excellence, and long-term partnership success.

Is this you? Find out more below!

How do I make an impact on my team?

Lead strategic account management or partnership development across health systems and specialty pharmacy clients
• Develop and execute growth strategies aligned with organizational goals and market opportunities
• Oversee proposal, RFP, and implementation processes for new clients and programs
• Supervise teams responsible for account management, clinical support, and operational delivery
• Maintain compliance with federal, state, and local regulations, as well as internal policies
• Facilitate executive-level client meetings, strategic planning sessions, and business reviews
• Monitor and report on key performance indicators (KPIs), financial metrics, and client outcomes
• Support budgeting, forecasting, and procurement planning for specialty pharmaceutical products
• Represent the organization in client engagements, conferences, and industry events
• Other duties as assigned

What our team expects from you?

• Bachelor's degree, preferably in Healthcare Administration, Business, Pharmacy, or equivalent work experience, required
• 8 years of experience in strategic account management, healthcare operations, or client services required
• 3 years in a leadership or supervisory role required
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!

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