Maintenance Service Technician I

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Maintenance Service Technician I

Company: Hitachi Particle Engineering and Services, Inc.

Division: Particle Therapy Division (PTD)

Location: Phoenix, AZ

Status: Regular, Full Time

Shifts: 12-hour shifts (24-hour coverage)

About Hitachi, Ltd.
Through its Social Innovation Business (SIB) that brings together IT, OT (Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors - Digital Systems & Services, Energy, Mobility, and Connective Industries - and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.

The Company:
Hitachi Particle Engineering and Services, Inc. is the world's leading commercial supplier of ion linear accelerator systems. We specialize in the development, production, installation and servicing of low-cost compact ion linear accelerators (linacs) using radiofrequency quadrupole (RFQ) linac and drift-tube linac (DTL) technology. Our company is dedicated to using this position of leadership to provide the highest quality and most reliable commercial ion linac systems to meet the needs of customers in medical, industrial, and research applications. HPES is located in Pleasanton, CA as well as 5 Service Maintenance sites - Mayo Clinic Rochester, MN, Mayo Clinic, Phoenix, AZ, MD Anderson, Houston, TX, St. Jude's Children Hospital, Memphis, TN and John Hopkins Medical, Washington, DC.

Position Summary:

Hitachi Particle Engineering and Services, Inc. is looking for an experienced Maintenance Technician 1 who is self-motivated and mechanically/electrically skilled to provide service and maintenance to the Proton Beam Therapy System, which is used for cancer treatment at Mayo Clinic in Phoenix Arizona. The Technician that will be responsible for preventative and corrective maintenance of the PBT system and will work as part of a small team of technicians to ensure the compliance of technical and mechanical systems.

Responsibilities

• Monitor and provide support to positively affect operational performance and patient experience.

• Respond to service support calls within a timely manner.

• Interface with customers to ensure maximum customer satisfaction.

• Work in compliance with all regulatory standards including but not limited to, HIPPA, EH&S, FDA, OSHA, Radiation Safety, and internal policies.

• Work with team members to schedule PM work to minimize part costs and maximize effectiveness.

• Perform all preventative/Corrective maintenance tasks and corresponding paperwork (PM, CM and Work order) in detailed and organized fashion.

• Inspect and test Incoming/outgoing materials and participate in shipment preparations.

• Create and incorporate newly written procedures with engineering and management approval.

• Troubleshooting and problem solving complex PBT system issue to support system up-time under the Managers, Engineers, and Maintenance Service Technician II direction.

• Create and maintain 6S practices (Safety, Sort, Store, Shine, Standardize, Sustain)

• Inventory control of necessary supplies and parts

• Safely work in areas with high voltage and utilize proper LOTO (lock-out, Tag-out) safety practices.

Qualifications:

• Ability to read and interpret engineering documents (Schematics, wiring diagrams etc.)

• Ability to utilize measurement instruments (Oscilloscopes, Multi-meters, Leak detectors, etc.)

• Safely lift up-to 50 pounds repeatedly and work in elevated areas with safety harness

• Proficiency in Microsoft Office applications (Microsoft Word, Excel, PowerPoint)

• Safely work in regions of mechanical, electrical, high voltage and radiation.

• Work compressed work week as part of a cross-functional team.

• Flexibility to cover rotating shifts and availability to work overtime as needed.

• 1 year with Electrical/Mechanical experience required.

• Veterans are encouraged to apply

• High School Graduate or GED Required

• A.S. or B.S. degree or equivalent experience is preferred.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.