Senior Developer, IS Supply Chain

Your Opportunity as the Senior Developer, IS Supply Chain

The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Senior Developer on the IS Supply Chain Customer Logistics Team realizes this purpose by designing, building and supporting data interfaces and other technical functions that power applications used by Smucker Customer Logistics business functions such as Order Management and Accounts Receivable. Being part of a team that has direct relationships with internal business customers, this role builds knowledge in particular business processes and concepts as well as data structures relevant to the business areas supported. This role will be heavily involved in solution delivery and support to address an integrated technology landscape that involves both on-premise and external cloud solutions. This technical hands-on position requires proven development skills, excellent communication, curiosity to solve problems and a willingness to learn new skills under moderate guidance within a collaborative team environment.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Deliver solutions

• Serve as an individual contributor to deliver programming solutions that meet business requirements, factor supportability and balance cost versus benefit. May lead technical activities for smaller projects.

• Provide input to work plans and estimates based on experience with development activities.

• Author technical specifications for moderately complex solutions. May own full solution design for smaller projects.

• Follow documented standards for development, code promotion, and change management. Instructs junior resources as appropriate.

• Own the design, construction and execution of technical solution testing, including unit, integration and performance tests. Independently troubleshoot and resolve defects.

• Participate in mock cutover exercises to prevent disruption and issues once live.

Support and maintain existing solutions

• Provide troubleshooting and fixes for complex issues, driving understanding of root cause and prioritization.

• Follow defined support paths and incident management processes to meet Service Level Agreements (SLAs).

• Develop knowledge base and Standard Operating Procedures (SOPs) for technical support plans.

• Execute activities to support ongoing maintenance and periodic releases of software.

Strengthen development capabilities

• Contribute to standardized code solutions and automation opportunities.

• Learn new tools and apply modern IT concepts to support ongoing shift toward cloud-based technologies

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for

Minimum Requirements:

• 3+ years of work experience as a developer, with either a Bachelor's degree in a STEM discipline (preferably Computer Science or Computer Engineering) or specialized training in Information Technology.

• Experience with SQL and Procedural SQL (PL/SQL or TSQL) and familiarity with unix/linux based systems.

• Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment.

• Experience with multiple phases of the software development lifecycle (SDLC) and formal delivery methodologies/frameworks (Traditional/Waterfall, Agile, DevOps).

• Experience working on teams with assignment due dates or service level agreements (SLAs) to support customer needs.

• Ability to clearly communicate status updates, timelines, and roadblocks proactively with various stakeholder including both IS and business resources.

• Experience building solutions based on business requirements as well as leveraging critical thinking/problem solving to identify root cause and solve issues.

• Knowledge of data structures, algorithms, formats and integration methods.

• Knowledge of enterprise toolsets for data integration/ETL, reporting, process orchestration and/or scheduling.

• Ability to unit test, troubleshoot and debug developed code, tuning for performance or other optimization/scalability objectives.

• Experience with IT service management systems (for incidents, problems and requests) and code management processes.

Additional skills and experience that we think would make someone successful in this role (not required):

• Prior experience with Supply Chain Customer Logistics systems (Oracle E-Business Suite, IMI Order Management, High Radius SaaS, DataAlliance VMI SaaS) and Order Management/Accounts Receivable business process a plus.

• Experience developing solutions on AWS, with additional familiarity in other major cloud platforms such as Azure or GCP.

• Experience with Informatica Intelligent Cloud Service (IICS), Oracle SOA Suite, SnapLogiciPaaS.

• Experience developing solutions on Databricks and Tablaeu, with additional familiarity in Spotfire and Tibco Data virtualization (or other reporting/data virtualization tools).

• Knowledge of modern IT concepts such as Cloud Computing and Infrastructure as Code.

• Experience with Sarbanes-Oxley (SOX) compliance, IT general controls and related processes.

Learn more about working at Smucker:

• Helping our Employees Thrive

• Delivering on Our Purpose

• Our Continued Commitment to Ensuring a Workplace for All

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