Senior Vice President, AiiA Strategic Growth & Revenue Operations

About AiiA & Crisis24

AiiA, part of Crisis24 and the GardaWorld family, is redefining how organizations anticipate and navigate risk. Built by former intelligence community leaders and technologists, AiiA delivers decision-grade forecasting, assessment, and risk intelligence that empowers executives to act with clarity and precision.

Crisis24 itself is the global leader in integrated risk management, with more than three decades of expertise in medical and security assistance, global intelligence, crisis response, and executive protection. Together, we bring the unmatched combination of AI-driven insight and global operational reach, enabling Fortune 500 companies, leading brands, and governments to operate confidently in today's rapidly evolving world.

More information is available at www.crisis24.garda.com

Who We Are Looking For

We are seeking a senior leader to drive the intersection of client growth, go-to-market strategy, and revenue operations. This role combines the strategic client partnership focus of a Global Account Lead with the operational discipline of a RevOps executive - ensuring that our revenue engine not only grows but scales with precision.

Location: Remote, USA

What You Will Work On

Strategic Growth & Market Leadership

• Serve as a trusted partner to C-suite clients, deepening relationships and driving long-term growth across enterprise and regulated industries.
• Lead enterprise-level sales cycles, including complex negotiations, solution design, and value realization.
• Represent the company at key client engagements, industry events, and forums - positioning our brand as a market leader.
• Monitor competitive landscape and industry trends, translating insights into differentiated offerings.

Revenue Strategy & Alignment

• Define and execute a revenue operations strategy aligned with company goals for ARR growth, retention, and profitability.
• Lead GTM planning: territory design, segmentation, capacity planning, and resource allocation.
• Partner with Sales, Marketing, Product, and Customer Success to ensure seamless handoffs and unified metrics.

Operational Excellence

• Oversee the end-to-end quote-to-renewal lifecycle, ensuring accuracy, speed, and client satisfaction.
• Design and optimize revenue processes to reduce leakage, increase predictability, and accelerate deal closure.
• Establish best practices in pipeline hygiene, stage-gating, and win/loss analysis to continuously improve performance.

Analytics & Enablement

• Build forecasting models and cadence for revenue and pipeline reviews.
• Define and track KPIs such as retention, win rate, average deal size, and renewal performance.
• Lead enablement programs for sales and client success teams, ensuring consistent execution and client impact.

Leadership & Culture

• Build and mentor a high-performing team across revenue operations, sales enablement, and client success.
• Foster a culture of accountability, innovation, and collaboration across functions.
• Act as a key member of the senior leadership team, influencing strategy across product, pricing, and customer engagement.

What You Will Bring

• 10-15+ years of experience in revenue operations, sales operations, or GTM leadership, ideally in SaaS or AI-driven, recurring-revenue businesses.
• Demonstrated track record of scaling revenue operations, improving forecasting accuracy, managing renewals, and reducing revenue leakage.
• Strong experience with revenue systems/tools: CRMs (e.g., Salesforce), CPQ tools, renewal platforms, and BI/analytics tools.
• Excellent analytical and financial skills; fluent in metrics, data modeling, dashboards, and pulling insights from data.
• Strategic thinker who balances long-term vision with hands-on execution, prioritization, and operational discipline.
• Effective leader with the ability to mentor talent, lead cross-functional teams, and influence at the executive level.
• Deep understanding of the customer lifecycle: prospect quote close renew expand.
• Experience navigating complex sales/renewal cycles, including channel, VAR, or multi-vendor ecosystems.
• Exceptional communication skills; able to translate operational and technical issues into clear business impacts.

Additional / Nice-to-Have

• Familiarity with AI, machine learning, and LLMs.
• Interest in foreign affairs and/or political economy.
• Military or government background is a plus.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.