Patient Service Specialist-Pain Care (Kennebunk)

Description

Clerical/Administrative Support
Req #: 50192

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Summary:

Patient Service Specialist:Pain Management | MaineHealth

Location: Kennebunk, ME (with flexibility to cover in Sanford, ME)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM

Type: Full-time, onsite.

Are you a detail-oriented professional with experience in medical clerical work? Pain Care is seeking a dedicated Patient Service Specialist to join our team in Kennebunk, with occasional coverage in Sanford.

As a Patient Service Specialist, you will play a vital role in delivering a high-quality experience for our patients by managing front desk responsibilities, supporting providers, and ensuring the smooth operation of daily administrative tasks.

• Work Hours: Monday through Friday, 8:30 AM - 5:00 PM

• Primary Location:Livewell Dr. Kennebunk, ME

• Secondary Location (as needed):June St. Sanford, ME

• Minimum of 6 months medical clerical experience required

• Strong communication and customer service skills

• Proficiency in basic office software and electronic medical records (EMR) systems

• Ability to multitask and maintain a calm, professional demeanor in a fast-paced environment

• High school diploma or equivalent required

• Welcome and check in patients, ensuring accurate and complete registration

• Schedule and confirm appointments

• Verify insurance and collect copayments

• Answer phone calls and direct inquiries appropriately

• Support clinical staff with administrative needs

• Maintain confidentiality and professionalism at all times

• A supportive and collaborative work environment

• A consistent weekday schedule (no weekends or evenings)

• Opportunities to build experience and grow within our organization

• The ability to make a meaningful impact on patients' healthcare experience

Join our team and help us provide exceptional care to our community.
Apply today to become a valued Patient Service Specialist at Pain Care in Kennebunk!

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org