Clinical Operations Supervisor Southwest Medical Associates

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Job Summary:

Responsible for supervising and coordinating staff and clinic activities to provide quality, cost-effective care. Responsible for supporting the patient through excellent customer service while achieving SMA financial goals. Provides business support and supervision of daily clinic operations. The position works closely with the provider leads, management team, Health Plan of Nevada, and community representatives to optimize patient flow, patient satisfaction, and eliminate potential front/back-office barriers. Ensures the overall competency of assigned staff, oversees DOT regulations, and maintains facility compliance with Federal and State regulations and SMA policies and procedures.

Primary Responsibilities:

• Supervises daily operations at clinic site and coordinates the work activities and schedules
• Administers clinic policies and procedures in a consistent and timely manner
• Recruit, hire, trains and supervises assigned employees
• Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately
• Responsible to ensure accurate charges are entered in IDX
• Identifies and resolves work problems to ensure quality patient service
• Actively participates in financial reports, budget and prepares variance reports
• Attends required meetings and participates in committees as requested
• Prepares reports and manages assigned projects, oversees all business related functions including cash handling and daily batch audits and payroll functions
• Responsible for implementation of safety functions in clinics and daily facility management to include alarm response (if applicable) and facility maintenance. Attend safety meetings and provide input for change to meet safety regulations. Ensure completion of safety training for new employees and completion of quarterly fire drills
• Collaborates with Physician Leads in the performance evaluation process
• Oversees DOT regulation and vehicle registration
• Collaborates with HealthPlan of NV and community partners
• Maintains event calendars
• Coordinates site surveys for mobile clinic parking and other event details
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma and/or equivalent
• CPR certification and TB test
• 2+ years office management experience; plus one year in a healthcare organization
• Excellent leadership skills to include solid communication (written and verbal) and interpersonal skills
• Ability to gather, analyze and evaluate data
• Knowledge of organization policies and procedures, computer applications, including solid Microsoft Word and Excel
• Understanding of process flows regarding service levels, cash handling, and collections
• Knowledge of ICD-9 and CPT coding

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.