Business Development Representative

SUMMARY

The Business Development Representative is a central point of contact for clients utilizing Saybolt services. The Business Development Representative position not only provides services for the domestic market but also presents a global overview for current and potential clients throughout Saybolt.

DUTIES & RESPONSIBILITIES

• Perform The role of the Business Development Representative is to develop, increase and maintain business for Saybolt. This process will be achieved by assigning specific client accounts and sales targets for each BDR.

• The BDR will be expected to achieve or exceed these targets. Each BDR must be able to communicate well and have a working knowledge of the inspection, laboratory and calibration industry. Thorough analytical experience/expertise is not essential but would be an advantage.

• Other responsibilities include maintaining client portfolios and relationships. The definition of 'maintaining' will include receiving and distributing all client information including instructions, requirements, questions and concerns.

• Contact with the client on a regular basis is required. This may include meetings, office visits, lunch/dinner appointments, conferences and seminars, telephone contact with the client.Communication with the BDM is required and essential to solve client problems in a proactive and timely manner.

• The BDR is expected to maintain good client relationships with current clients and have a knowledge of the marketplace and industry in order to forecast new business. The number of clients BDR handles will be carefully controlled to ensure that all clients receive the standard of service they require.

• The BDR must always be available to clients. Cell phones and laptop computers are made available to enable the BDR to operate outside the office and outside of office hours.

• The BDR must be able to operate a computer to send emails and fax communications, as well as to compile spreadsheets and provide information for our client database.

QUALIFICATIONS

• A high school diploma or equivalent (general education degree).

• College degree required, with an emphasis in Marketing or Business preferred.

• 2 years of experience in the inspection industry, laboratory, or marketing preferred.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Excellent analytical, problem-solving, and decision-making skills.

• Exhibit professional appearance and customer service orientation

• Ability to communicate and work productively with multiple stakeholders

• Ability to work independently

• Position requires to be on call 24 hours, 7 days per week.

OTHER INFORMATION (US ONLY)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While The work is normally in an office setting. The noise level in the work environment is usually moderate. Travel via automobile and airplane is required as well.