Sr. Technical Sales Specialist

About the Voith Group

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

Voith Paper is hiring for:

Sr. Technical Sales Specialist

Appleton, WI

Interested to learn about Voith? Check out our video "Voith Careers" on YouTube.

Reasons you'll love working here:

• Flexibility with Work/Life Balance
• Competitive Compensation and Benefits Package
• 401K with generous company match
• Climate-Neutral Footprint Worldwide
• Tuition reimbursement

Summary:

We are looking for a proactive and technically skilled person to join our Parts & Services team. In this role, you will take ownership of technical activities related to spare parts identification, design, and support, acting as a key link between engineering, manufacturing, sales, purchasing, and our customers.

This is a dynamic position with high visibility, offering the opportunity to collaborate with multiple departments - Sales, Purchasing, Manufacturing, Quality, Engineering, and Service - while also engaging directly with customers in the field. It is an excellent opportunity for professionals who want to apply their technical expertise, influence decisions, and make an impactin a segment that is expanding rapidly within our organization.

Responsibilities:

• Identify spare parts from assemblies, technical drawings, and reports.
• Create, adapt, and revise 2D/3D models and drawings using CAD software.
• Define and improve quality parameters for spare parts manufacturing.
• Conduct customer site visits for parts identification, and technical clarification.
• Detect and report new business opportunities during customer interactions.
• Provide technical support to Sales, Procurement, Manufacturing, and Service teams.
• Assist in warranty case investigations and resolution.
• Prepare spare parts recommendations and maintenance lists to support service team.
• Collaborate across functions to continuously improve processes, standards, and customer satisfaction.
• Work with SAP and related systems for material master creation, bills of materials, and cost estimation.

Required Skills/Abilities

• Previous experience in parts & services or in paper industry is highly valued.
• Experience with technical drawing interpretation and CAD software.
• Ability to work independently while building strong cross-functional collaboration.
• Strong analytical and problem-solving skills, with hands-on experience in technical environments.
• Excellent communication skills with both technical and non-technical audiences.
• Knowledge of paper machines or paper production processes.
• Experience with SAP and documentation systems is a plus.

Education

• Bachelor's degree in mechanical, Industrial, or related Engineering field - or proven technical experience in spare parts, or related industries.

Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.