The Warehouse Supervisor will be responsible for effectively communicating and collaborating with all departments to insure that company policies and decisions are consistent, efficient and in compliance.
RESPONSIBILITIES INCLUDE:
- Initiating and managing his/her departmental hiring, performance management and termination processes in collaboration with senior management to insure consistency, compliance and fairness of actions.
- Communicating effectively and in a timely manner with internal and external customers to resolve issues as applicable. Assist customers with any questions or issues that they might have.
- Managing the effective day-to-day operation of outgoing ecommerce orders in a high-volume, fast-paced distribution center.
- Supervising the performance of the warehouse personnel team members so that business objectives are optimally achieved.
- Completing the Performance Management process using FMP's system and process for all warehouse personnel on an annual basis
- Assist GM with monthly safety meetings and safety inspections to insure safe operations at all times.
- Recommend and conduct disciplinary action with reporting personnel as needed under the guidance of General Manager and Human Resources.
- Utilize available systems and technology to perform daily tasks using such systems as Ulti-Pro and/or FMP's ordering or inventory systems such as JMO and shipping software.
- Monitor daily warehouse and delivery volume and expense to insure profitable operations.
- Train and instruct employees on most efficient means of executing their tasks and manage the new hire process of all new personnel.
- Ensure all warehouse assignments are completed on a daily basis
- Perform all additional responsibilities and tasks as assigned by management in a timely manner.
KNOWLEDGE, SKILLS & ABILITIES :
- Must have strong computer skills, proficiency and knowledge. Willing to learn new systems and programs as required.
- Excellent listening, written and verbal communications skills.
- Ability to multi-task and problem-solve.
- Must have exceptional time management and organizational skills.
- Must work well in a team environment and with subordinates, peers and outside managers and departments across the Company.
- Exceptional customer service centric values.
- Must be willing to work any shift including weekends.
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent (G.E.D)
- 2 or 4 year college degree preferred
- 2 years of leadership experience in ecommerce
- Valid driver's license and no more than 2 moving violations in the last 4 years
Drug screen and background check administered as a condition of employment.
We are an EEOC/AA Employer.
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.