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Outreach Specialist - Acute Services

Community Care Alliance
life insurance, tuition reimbursement, 403(b), mileage reimbursement
United States, Rhode Island, Woonsocket
Sep 23, 2025

Community Care Alliance is looking for an Acute Services Outreach Specialist, someone who is passionate about connecting people suffering from substance use to treatment. We are looking for a "people person" who can also maintain strong professional boundaries, as most time will be spent in the community, including various CCA programs, outdoors, homeless encampments, and in various shelter/social service settings. This role will report directly to the IOP Program Director in the Acute Services Division.

You must be able to communicate effectively, verbally and in writing. Must have a valid Driver's License and reliable transportation. An LCDP license is preferred, and working towards licensure is required, as this role requires substance use assessment and referral, as well as carrying a small caseload of clients who require interim services before admission into the proper ASAM level of care.

Responsibilities Include:



  • Seek out clients in the community, including encampments, to assess for substance use disorder. *Outreach is conducted in pairs for staff and client safety.





  • Provide community educationaround overdose prevention, the use of Narcan (Naloxone), including naloxone distribution.





  • Establishing and maintaining strong relationships with people in the community; building trust, offering real-time clinical assessment and treatment recommendations in real time, and following each case through for a "warm handoff".





  • Maintaining a small caseload of clients as an interim provider. Interim services include utilizing interventions such as the SBIRT model, harm reduction therapy, and other evidence-based practices.





  • Prepared to initiate a referral into treatment at any time in the outreach process- this skill requires clinical discernment as the intervention type changes based on client readiness.





  • Works closely with CCA Emergency Services and other agency programs, including mobile crisis,BH Link, SUD Outpatient, Safe Haven, and the Serenity Center.





  • Attends meetings in the community as a representative of CCA's Substance Use Programming in the Acute Services Division.





  • Transport clients to access needed resources, including treatment, basic needs, benefits /entitlements when needed.





  • Maintain up-to-date all clinical documentation according to state and federal regulations and CCA policy and procedure.



Benefits

Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.



  • Generous vacation, sick time, and holidays.





  • Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.





  • 403b with matching after 6 months of employment.





  • Flexible Spending (FSA) and Dependent Care (DCA) accounts.





  • Agency-paid group life insurance; long-term disability.





  • Tuition reimbursement and licensure/certification bonuses.





  • Employee referral program, as well as bilingual skills premium.





  • On-site or nearby parking available at most buildings; mileage reimbursement for client and business-related use of your personal vehicle.



To apply for this opening, please visit our websitewww.communitycareri.organd select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant, and better informed to meet their economic, social, and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military-friendly employer!



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