Sales Performance Manager

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Job Summary
Manages the full sales opportunity lifecycle through CRM leadership, pipeline analysis, team coaching, and performance tracking to optimize sales efficiency and outcomes.

Roles and Responsibilities
* Monitor and track new business opportunities from initial contact through close, ensuring timely follow-up and progression through each sales stage including contract support.
* Serves as the business owner for the CRM system, ensuring accurate and consistent tracking of leads, opportunities, pipelines, and account activity.
* Develops and implement CRM processes, reports, and dashboards that provide visibility into performance across the sales funnel.
* Identifies pipeline gaps, forecast revenue, and highlight at-risk opportunities to sales leadership.
* Holds sales team members accountable for maintaining accurate CRM data and following standardized sales cycle processes.
* Partners with sales leadership to reinforce activity expectations, conversion metrics, and performance standards.
* Provides actionable insights into sales activity, pipeline health, and forecast accuracy.
* Tracks KPIs such as lead conversion rates, cycle times, and win/loss performance to support continuous improvement.
* Trains and coaches sales teams on CRM best practices and compliance with established processes.
* Works cross-functionally with marketing, operations, and finance to ensure smooth hand-offs and end-to-end visibility of business opportunities.
* Other duties as assigned.

Qualifications
Education: Bachelor Degree
Experience: 5-8 years

Licenses and Certifications
* Strong knowledge of CRM platforms (Salesforce, HubSpot, or equivalent) with demonstrated ability to design dashboards, reports, and workflows required.
* Proven track record of driving sales accountability and supporting business growth through data-driven insights.

Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA
• And so much more!

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.

Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.

Six months of training, orientation, and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.