Receptionist - Milford, MA

Job Title: Receptionist
Employment Type: Full-Time
FSLA: Hourly/Non-Exempt
Division: Human Resources
Department: HR Operations
Reports to: Director of HR Operations
Supervisory Duties: No

Job Description
The Receptionist serves as the first point of contact for visitors and callers, providing a professional, welcoming environment. This role is responsible for managing front desk operations and supporting administrative tasks.

Responsibilities / Essential Functions

• Greet and welcome guests upon arrival
• Direct visitors to the appropriate person or department
• Answer, screen, and forward incoming phone calls
• Maintain a clean and organized reception area
• Receive and sort daily mail and deliveries
• Handle basic inquiries and provide accurate information
• Perform general clerical duties such as filing, data entry, and document preparation
• Support the HR department with additional tasks as assigned

Key Skills

• Excellent verbal and written communication
• Strong organizational and multitasking abilities
• Professional appearance and demeanor
• Proficiency in office software (e.g., Microsoft Office, email systems)
• Ability to remain calm and efficient under pressure
• Customer service orientation

Required Experience

• High school diploma or equivalent (required)
• Previous experience in a receptionist or administrative role (preferred)
• Familiarity with office equipment and software (e.g., Excel, Word, Adobe, phone systems)

Date Modified: 9/19/2025