Applications Engineer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:
Applications Engineer
Location:
Springfield, MO; Bentleyville, PA; or Quincy, IL

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

Provides in-depth pre and post-sales technical support for our products to Sales personnel, partners (i.e. distributors/resellers), OEM customers, and end users. Works directly and indirectly with customers to ensure the best possible match between the company's product and the customer's application. Functions as a liaison between the customer, Sales and Product Management. Assists in the development and facilitation of technical training to relevant Sales personnel and partners.

Responsibilities:

• Supports Sales, OEM customers, and partners with recommending solutions to match customer requirements and specifications.
  
  
• Provide guidance and answer questions about product specifications, technical attributes, and commercial differentiators.
  
  
• Provides feedback to sales team, distribution partners, and customers as required around applications of vacuum products.
  
  
• Delivers clear suggestions around the selection of appropriate technologies and products for specific customer applications and highlights pros and cons of potential solutions to ultimately helps drive new business to the company.
  
  
• Liaise with other functional teams and customers to aid in the resolution of product performance and quality issues.
  
  
• Develop and deliver (online, in-person) product and application training for commercial team members and partners.
  
  
• Execute process to setup new and update products in partner channel, including preparation of the required templates and monitoring progress.
  
  
• Work closely with Product Management to document voice of the customer for future strategic initiatives.
  
  
• Attend trade shows, conferences, and customer meetings.
  
  

Requirements:

• Bachelor's degree in Engineering.
  
  
• 3+ years of experience supporting commercial operations (sales and customers).
  
  
• Experience capturing customer requirements and translating them into recommendations (sizing and selection of equipment based on customer requirements).
  
  
• Great presentation skills and experience interfacing with customers in a commercial setting.
  
  

Preferences:

• Salesforce experience.
  
  
• Experience with vacuum equipment.
  
  

Core Competencies:

• Strong technical aptitude.
  
  
• Strong communication skills: written, presentation, verbal.
  
  
• Customer focused.
  
  
• Self-motivated, high initiative, self-directed.
  
  

Travel & Work Arrangements/Requirements:

Hybrid - Up to 25% travel

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

To Apply:

Please apply via our website https://ir-jobs.dzconnex.com/ by November 19th in order to be considered for this position.