Program Manager

The Program Manager is responsible for coordinating and overseeing holistic program operations for the Emergency Sheltering and Housing Program across all categories and functions. This role ensures compliance with federal, state, and local requirements while managing complex sheltering and housing missions in accordance with FEMA and FDEM guidelines. The Program Manager serves as the primary leadership point of contact, directing program staff, subcontractors, and partners to deliver efficient and compliant services. The Program Manager ensures effective communication, risk management, and performance tracking while continuously improving processes to enhance efficiency and outcomes across the entire program lifecycle.

Compensation & Benefits:

Estimated Starting Salary Range for Program Manager: $

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Program Manager Responsibilities Include:

• Lead and coordinate all aspects of program operations across multiple functional areas, including intake, eligibility, case work, logistics, technical systems, and compliance, ensuring alignment with organizational goals and FEMA requirements.
• Lead the planning, execution, and delivery of complex programs, including FEMA Individual Assistance, Public Assistance, Direct Housing, and Non-Congregate Sheltering initiatives.
• Serve as a key team member, contributing to strategic decision-making and high-level program direction.
• Collaborate with cross-functional teams, stakeholders, and partner agencies to ensure seamless communication, resource alignment, and program efficiency.
• Manage program lifecycle activities from initiation to closeout, including scope definition, timeline management, budgeting, and reporting.
• Identify potential risks and develop mitigation strategies to ensure program success under rapidly changing conditions.
• Ensure compliance with all applicable federal, state, and local guidelines, policies, and contractual obligations.
• Monitor and report on program performance, using data to drive improvements and inform leadership decision-making.
• Provide leadership and support to project managers and operational teams, fostering a collaborative and high-performance culture
• Support client engagement and maintain strong stakeholder relationships to ensure expectations are met and exceeded.
• Performs other job-related duties as assigned

Program Manager Experience, Education, Skills, Abilities required:

• Minimum of 5+ years of experience in a Program Manager or similar leadership role; resume required for consideration.
• Advanced knowledge of FEMA programs, including Individual Assistance, Public Assistance, Direct Housing, and Non-Congregate Sheltering is required.
• Proven ability to manage complex, multi-functional programs in high-pressure or emergency response environments.
• Strong leadership and communication skills with experience coordinating cross-functional teams and stakeholders.
• Must be capable of serving in a key staff position, contributing to strategic decision-making and operational oversight.
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Federal Solutions (CFS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CFS, visit cherokee-federal.com.

#CherokeeFederal #LI-AP1

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles:

Emergency Management Program Manager

Emergency Housing Program Manager

Emergency Services Program Manager

Emergency Operations Program Coordinator

Disaster Relief Operations Manager

Keywords:

Non-Congregate Sheltering (NCS)Disaster Housing

FEMA Individual Assistance (IA)

FEMA Public Assistance (PA)

FEMA Direct Housing

Stafford Act Programs

Logistics & Operations

Contact Center Management

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.