Comm & Network Tech Analyst 3 [Routing/Switching) - 136622

DEPARTMENT OVERVIEW:

UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County.

Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

POSITION OVERVEIW:

The Data Communications team designs, configures, maintains, upgrades and monitors UCSD's campus-wide local, wide area, and wireless networks. It supports the campus's enterprise routers, switches, wireless access points and associated management tools. These devices operate on Gigabit Ethernet, 10 Gigabit Ethernet, 802.11a/b/g/n/ac/ax, and other technologies in a heterogeneous multi-protocol environment.

Provides design, engineering, and maintenance assistance on the UCSD campus fiber and ethernet LAN/WAN networks. Applies skills as a seasoned, experienced communications professional with a full understanding of industry practices and relevant policies and procedures in providing consultation, evaluation, configuration, installation, troubleshooting and testing of network hardware and software to include routers, switches, wireless access-points and controllers, along with other networking equipment. Utilize various software and network management tools such as Cisco Catalyst Center, NetMRI, and Statseeker to analyze network traffic and resolve a wide range of complex issues.

Responsibilities:

* Provides design, engineering and maintenance assistance on the UCSD campus LAN/WAN/WLAN.

* Provides consultation, evaluation, installation and testing of network devices and network management systems to include routers, switches, wireless access points, controllers, and other network equipment manufactured by Cisco and other vendors in a heterogeneous multi-protocol environment.

* Installs and troubleshoots devices on campus fiber optic, ethernet, and wireless networks.

* Applies skills as an experienced data communications professional with a full understanding of industry practices and relevant policies and procedures.

* Resolves a wide range of complex network issues.

* Demonstrates competency in selecting methods and techniques to obtain long-term network solutions.

• Thorough understanding of various network hardware platforms, network related protocols and software, including understanding of OSI layer 3 protocols at a basic level, layer 2 protocols at an advanced level, and related technical standards critical to the operation of complex interconnected networks. Knowledge of and skilled with TCP/IP, SNMP, 802.11, Ethernet, routing protocols and related protocols and concepts. Knowledge of and skilled with Cisco switches, routers, access points and similar systems.

• Demonstrated thorough knowledge of professional data communications and network concepts necessary to resolve issues using established parameters, creativity and independent judgment, escalating as necessary.

• Proven skill in analyzing and designing new and upgraded fiber optic, twisted pair and Ethernet networks. Knowledge of principles of fiber optic, and Ethernet media systems including nomenclature, industry standards, methods and sources of information.

• Proven skill in interpreting voice, video and data communications protocols and specifications pertaining to fiber optic, and Ethernet, with ability to select proper medium for a given application.

• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Excellent interpersonal skills including oral and written communications. Able to communicate complex information in a clear and concise manner. Skilled in communicating with campus management, including high-level technical professionals, on matters where University objectives and data communication systems are involved.

• Self-motivated and works independently and as part of a team. Ability to set priorities to be self-directed, based on relative importance of job responsibilities. Ability to gather, organize and analyze data in the completion of a variety of functional assignments. Able to learn effectively and meet deadlines.

• Employee must be available to work evenings and flexible hours, including weekends and holidays, as necessary.

• Employee must be able to work on a regular rotating on-call basis.

• Employee must be able to perform regular onsite visits to campus. Not a remote position.

• Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

• Employee must be available to travel as required.

• Job offer is contingent upon satisfactory clearance based on background check results.

• This position has recently been accreted by TX union and will be a part of that union moving forward

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.