Administrative Assistant I

Under general supervision this individual performs a wide variety of duties of moderate difficulty. This position provides consultation to clients, technical support and administrative support for the office of Testing & Evaluation Services (T&E). It is the primary position responsible for interfacing with faculty, instructional staff, and TAs, explaining our services and helping to ensure that requests for service are completed correctly so that exams, course evaluations, and research questionnaires are scored accurately and customers get the level of feedback they desire. This position serves as the primary point of contact for information on national standardized exams, such as those used for admissions to the university, graduate school, or professional programs.

This position is a full-time appointment.

Ongoing/Renewable

It is anticipated this position requires work be performed in-person, onsite, at our front office (located at 373 Educational Sciences Building, 1025 West Johnson Street, Madison, Wisconsin 53706). Our hours of operation are 7:45 a.m. to 4:30 p.m., Monday through Friday.

• Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities

• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

• Scanning and scoring exams using department's existing technology

• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures

• Tracks, stocks, orders, and inventories office supplies to ensure adequate materials are available for workplace operation

Division for Teaching and Learning, Testing and Evaluation Services

Testing and Evaluation Services provides the University of Wisconsin-Madison campus and the University of Wisconsin System with services related to assessment and evaluation. Our office provides scanning services, scoring and statistical analysis of exams and evaluations, and administration of local and national standardized exams. Staff within the department conduct nationally recognized research on test-related topics and have an extensive record of publications in peer-reviewed journals.

The starting rate for the position is $17.00/hour. Actual pay is determined at hire and is based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).

• Strong computer skills, including Microsoft Office applications

• Excellent organizational skills and attention to detail

• Ability to work collaboratively, effectively, and productively as a team member

• Ability to be a self-starter who will take initiative, plan ahead, and independently execute their work priorities and duties

• Strong written and verbal communication skills

• Minimum 1 year experience in customer service

• Working knowledge of UW-Madison policies and procedures

High school degree required

Click the "Apply" button to start the application process. Please submit a resume and cover letter.

The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

The deadline for assuring full consideration is September 29, 2025.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Emma Voight, emma.sippel@wisc.edu, 608-262-8152

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.