Job Title: (Remote) Business Analyst (ERP Implementation)
Pay Rate: $43.00 /hr on W2
Location: Albany NY 12203
Duration: 24+ Months
Must have:
- 3+ years of experience in a Business Analysis role.
- Bachelor degree required concentrated in Business Administration, Engineering, Information Technology or related field highly preferred.
- Remote, but, resource will be required to attend in-person meetings occasionally in the Albany office.
IT Systems Used:
- Asana.
- MS Visio.
- Salesforce.
- Confluence
- Office 365
- Teams
- Webex
- SharePoint
- NEIS
Roles and Responsibilities:
- This Business Analyst role will be supporting the Strategic Operations Team by working with stakeholders on the NEIS Transformation Project designing, implementing,
- Improving business processes as well as accomplishing other relevant tasks, such as assisting with testing and UAT, to help with the implementation of a new system.
- Collaborate with business leads and other business analysts to develop and transform requirements into systems design and implementation.
- Collect, document, map, and analyze business process and system dependencies.
- Gather, synthesize, and document business requirements.
- Effectively communicate status, collaborate, and problem-solve with relevant organizational stakeholders and contracted system implementation team.
- Collaborate with internal stakeholders to identify recommendations for process improvements.
- Quality assurance and defining testing strategies and risks.
- Contribute to the testing of system integrations and configurations.
- Coordinate user acceptance testing with system vendor and internal NYSERDA staff.
- Track task and milestone completion.
- Document and monitor project risk.
- Schedule and coordinate meetings between system vendors and internal teams.
- Note-taking and notes consolidation.
- Assist in the development of training resources to support implementations and reengineered processes.
- Assist with organizational change management related communications and initiatives.
- Other duties as assigned that contribute to the key outcomes of the Strategic Operations team.
Required Skills and Work Experience:
- 3+ years of experience in a Business Analysis role.
- Experience in documenting requirements and specifications, and creating visual aids representing business processes using standard methods.
- Experience with project management methods processes, standards, and tools.
- Ability to elicit functional needs from business users and translate those needs to existing functionality in a configurable system application.
- Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgement.
- Active listening skills and the ability to understand and define and document meeting outcomes and business needs effectively.
- Demonstrated the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Excellent verbal and written communication skills.
- Experience in ERP implementation and organizational change management a plus.
- Basic understanding of Salesforce, SharePoint 0365 is a plus.
- Understanding and experience with Microsoft Visio highly desired.
- Ability to monitor on-going project workstreams with close supervision.
- Ability to manage project work status in Asana, or ability to learn new system quickly.
- Note-taking and deriving action items and key outcomes from meetings.
- Ability to coordinate UAT (user acceptance testing) and participate in product evaluation on from time to time.
Required Education:
- Bachelor degree required; concentrated in Business Administration, Engineering, Information Technology or related field highly preferred
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