Admin Assistant II

City/State

Work Shift

Overview:

Overview:
The Hospital Administrative Assistant provides essential clerical and administrative support to ensure efficient daily operations within a hospital or healthcare department. This role supports both patients and staff by handling scheduling, communications, and record management with professionalism and attention to detail.

Key Responsibilities:

• Greet and assist patients, visitors, and staff in person and over the phone.

• Schedule and coordinate patient appointments, procedures, and staff meetings.

• Maintain and update medical records, files, and departmental documentation.

• Prepare correspondence, reports, and other documents as requested by leadership or medical staff.

• Assist with patient check-in, registration, and insurance verification.

• Process billing information, payments, and insurance claims as needed.

• Order and maintain office supplies, forms, and equipment for the department.

• Ensure compliance with HIPAA and hospital policies to protect patient confidentiality.

• Support hospital staff with administrative tasks to improve workflow and patient care.

• Perform other duties as assigned by supervisors or department leadership.

Qualifications:

• High school diploma or equivalent required; associate's degree preferred.

• 1-2 years of administrative or clerical experience, preferably in a healthcare setting.

• Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems.

• Strong organizational skills with the ability to multitask and manage priorities in a fast-paced environment.

• Excellent communication and interpersonal skills with a customer service focus.

• Ability to maintain confidentiality and demonstrate professionalism at all times.

Working Conditions:

• Office and clinical environment with frequent interaction with patients, visitors, and staff.

• Requires sitting, standing, and walking for extended periods.

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Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.