New

Customer Service Representative

TEKsystems
$19.00 - $21.50 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, Scranton
Sep 10, 2025
Client Services Representative - Pittston, PA Join TEKsystems and Make a Meaningful Impact TEKsystems is hiring a Client Services Representative to support our client's insurance operations in Pittston, PA. If you're passionate about customer service and thrive in a fast-paced, people-first environment, this is your opportunity to be the voice of a company that's transforming how small businesses access insurance. About the Role As the first point of contact, you'll deliver exceptional service and support to customers, helping them navigate insurance products with confidence. You'll handle inquiries, resolve issues, and ensure every interaction leaves a positive impression. About Our Client Our client specializes in simple, affordable, and customized insurance solutions for small businesses. Their commitment to outstanding customer service and high-quality products sets them apart in the industry. Key Responsibilities * Respond to customer inquiries via phone, email, and chat with professionalism and empathy * Guide clients through policy changes, claims, and billing questions * Clearly explain insurance products and services * Resolve issues efficiently while maintaining a customer-first mindset * Accurately document client interactions and transactions * Collaborate across departments to ensure seamless service delivery * Stay informed on industry trends and product updates Qualifications * High school diploma required; college degree preferred * Prior customer service experience (insurance industry a plus) * Excellent verbal and written communication skills * Strong attention to detail and problem-solving abilities * Comfortable working independently and in a team * Proficient in Microsoft Office and CRM systems * Bilingual skills are a plus Why Join TEKsystems? At TEKsystems, we foster a supportive and inclusive workplace where your contributions are valued. We offer: Competitive compensation Comprehensive benefits Career development and growth opportunities A team culture that celebrates success and collaboration Ready to make a difference? Apply today and become part of a team that's redefining customer service in the insurance space. Pay and Benefits The pay range for this position is $19.00 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Scranton,PA. Application Deadline This position is anticipated to close on Sep 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.