Senior Manager, Sales Ops and Strategy

We are seeking a highly skilled and results-drivenSr. Sales Operations & Strategy Manager to join our fast-growing global team, with a focus on supporting the North America Business. In this role, you will play a critical part in shaping the sales operations strategy, optimizing compensation structures, and driving operational efficiency across the organization to support revenue growth.

You will collaborate with senior sales leadership, finance, HR, and business systems teams to design, implement, and refine sales processes, compensation plans, and performance metrics that drive success within our enterprise segment. As a key partner in business strategy, you will also be involved in the broader strategic planning for expanding our emerging enterprise business globally.

Sales Operations Excellence:

• Lead the operational processes that support the sales lifecycle for the North America business, from lead generation and qualification to deal closure and post-sale support.
• Develop and refine sales forecasting, pipeline management, and performance tracking mechanisms to ensure accurate reporting and goal-setting. Assist the NA SVP of Sales with PIpeline management calls and ensure rigorous adherence to company standards in our CRM.
• Implement and manage sales enablement tools and systems that improve sales team efficiency, effectiveness, and overall productivity. Partner with the Sales Enablement team to drive key enablement practices are being followed (MEDDPICC experience is a plus!)

Strategic Business Partnering:

• Collaborate with global sales leaders and business stakeholders to define go-to-market strategies and sales plans for North America market.
• Analyze sales performance data to identify trends, challenges, and opportunities; provide actionable insights that support decision-making.
• Drive operational strategies to improve sales effectiveness, streamline processes, and support scalable growth in new and emerging markets.

Sales Analytics:

• Work with finance partners across the organization to help cultivate and analyze key performance metrics. Use these metrics to help inform the GTM strategy.
• Lead ongoing analysis of sales data to identify opportunities for improving sales strategy and operational efficiency, including benchmarking compensation plans and sales performance against industry norms.

Compensation Strategy:

• Design, manage, and optimize global sales compensation plans for North America sales teams, ensuring alignment with business goals, industry standards, and employee motivation.
• Work closely with Sales, Finance, and HR to develop and administer incentive programs that drive performance, retain top talent, and align with overall business objectives.

• Bachelor's degree in Business, Finance, Operations, or related field.
• 10+ years of experience in sales operations, sales strategy, or sales management, with a track record of supporting complex, fast-growing sales teams, preferably in the enterprise or SaaS sectors.
• In-depth knowledge of sales processes, forecasting methodologies, and performance tracking frameworks.
• Strong proficiency with sales performance management tools, CRM systems (Salesforce, HubSpot, etc.).
• Strong analytical skills and experience with data analysis, reporting, and business intelligence tools (Excel, Tableau, etc.) to drive insights and decision-making.
• Exceptional communication skills, with the ability to partner effectively across diverse global teams and levels of leadership.
• Proven ability to manage multiple priorities in a fast-paced environment, balancing strategic thinking with tactical execution.

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