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Administrative Assistant/Receptionist

The Salvation Army USA Western Territory
22.00
United States, California, Yuba City
401 Del Norte Avenue (Show on map)
Sep 04, 2025
Description
THE SALVATION MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


A. BASIC PURPOSE

The purpose of this position is to provide administrative and clerical support to the Corps Officer(s) and Director of Operations to ensure the efficiency of Corps operations. This position will work directly with personnel, volunteers, vendors, and clients, while providing assistance with accounts receivable/payable, statistics, reception area duties, and other support as needed.


B. ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Be present, serving at the first representative of The Salvation Army Yuba Sutter Corps in the Corps' Lobby / Reception Area. The reception are is to be staffed during business hours.
  2. Ensure that the phones are answered in a timely
  3. Maintain a clean and tidy reception area.
  4. Responsible for receiving all mail for the organization, to be opened with another staff member, and sorted for distribution to appropriate departments for follow-up.
  5. Responsible for assisting with Corps bookkeeping procedures. Working with the Finance & Contracts Manager to ensure the proper processing/depositing of funds Utilize Finance Web to process and submit Corps invoices for payment.
  6. Produce and process all correspondence, including but not limited to letters, email, cards, mail merge and mass mailings as
  7. Assist in managing and maintaining volunteer files. Work in coordination with the Corps Officer{s) and/or Director of Operations regarding volunteer recruitment, training, and
  8. Work with the Finance & Contracts Manager to manage and maintain office files and record keeping, including mileage logs, vendor file, deluxe logs, GIK logs, Maintaining confidentiality is required when handling these documents.
  9. Works with Officer(s), Director of Operations, and Finance & Contracts Manager to prepare for
  10. Maintain up-to-date files per Salvation Army policies and
  11. Assist, when requested, with any special Social Services Programs such as Back-to-School, Thanksgiving, Christmas,
  12. Manage and maintain office supplies and equipment, communicating any needed repairs or restocking to the Director of Operations for purchase approval, as
  13. In coordination with each department, develop and maintain an office, corps, and community
  14. Input statistics received from various corps and social service departments into the Corps Management System and Turbo Stats
  15. Open and/or close office when
  16. Take Minutes at all regular Advisory Board and staff meetings. Minutes are to be typed up, reviewed by the Corps Officers and then distributed to the appropriate party(ies).
  17. Send out thank you letters when needed
  18. Other duties as required and assigned by Corps Officer(s) or Director of Operations.


C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

  1. High school diploma or equivalent required. Associate's degree or coursework in business administration, office management, or a related field preferred but not required.
  2. 1-2 years of experience in a receptionist, front desk, or administrative support role preferred.
  3. Demonstrated ability to provide excellent customer service in person, over the phone, and via email.
  4. Experience handling multi-line phone systems, scheduling appointments, and managing calendars.
  5. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (printers, copiers, scanners).
  6. Demonstrate strong written and verbal communication Spanish-speaking skills, preferred.
  7. Ability to prioritize work, multi-task simultaneous projects, and work well under pressure, while receiving direction from multiple supervisors.
  8. Familiarity with filing systems, record keeping, and data entry.
  9. Prior experience working in a nonprofit, healthcare, or office environment is a plus but not required.
  10. Flexibility / Adaptability
  11. Ability to maintain confidentiality of sensitive information.
  12. Have strong interpersonal communication skills for interacting with The Salvation Army Officers, staff, and the public
  13. Must have ability to empathize, communicate, and work with a variety of people from diverse
  14. Demonstrate the ability to relate positively and energetically with staff, clients, and community
  15. Must be able to work independently, with minimal supervision..
  16. Be a team
  17. Additional training or certification in office administration, customer service, or clerical support is a plus.


D. PHYSICAL REQUIREMENTS:

  1. Ability to operate a keyboard is Ability to operate under stressful working conditions in a rapidly changing work environment with multiple priorities is required. The employee must occasionally lift and/or move up to 30 pounds.
  2. Some travel may be
  3. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
  4. Ability to grasp, push, and/or pull objects
  5. Ability to reach overhead
  6. Ability to operate telephone
  7. Ability to process written, visual, and/or verbal information
  8. Ability to operate basic office equipment and tools


Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Qualifications
Education
High School or Equivalent (required)
Experience
1 - 2 years: receptionist, front desk, or administrative support (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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