Business Office Representative - FT, Days

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.

• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.

• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.

• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.

• Enters, validates and reconciles charges daily for assigned area.

• Orders, stocks and distributes supplies for assigned area.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent

• Experience - Two (2) years in aclerical role. Healthcare settingexperience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills or Abilities

• Familiar with basic medical terminology - Preferred

• Medical records experience - Preferred

• Knowledge of insurance guidelines (including Medicare) - Preferred

• Experience with coding (ICD-9 & CPT) - Preferred