Category/Area of Expertise: Retail Store Positions
Job Requisition: 449902
Address: USA-PA-Havertown-116 W Township Line Rd Unit100
Store Code: GC - Store Mgrs (2600123)
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- Essential Functions:
- Maximize sales through superior store conditions, competitive awareness, sales & merchandising programs, effective ordering and monitoring direct store deliveries.
- Control department labor dollars by ensuring effective scheduling and performance standards
- Control shrink/gross profit by ensuring proper product handling, receiving, pricing integrity and ordering
- Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures. Ensure a safe environment for customers and associates
- Ensure total store compliance with policies, procedures and laws as required by Federal, State or Municipal Law.
- Cultivate and maintain superior customer relations through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.
- Foster harmonious Associate Relations with active listening to Associate concerns, as well as overseeing and participating in Associate selection, orientation, Training / Development, performance appraisal, counseling, recognition programs, service awards, etc.
- Perform total store management responsibilities as required.
- Manage, implement and maintain high standards of Food Safety and sanitation in all areas of the store to be in compliance with all Federal, State and company policies / procedures.
- Respond to incoming customer connection reports and ensure responses to all service issues.
- Maintain a friendly, professional and well organized image in all areas.
- Control the loss of Store money through proper handling of refunds, deposits, etc, while ensuring all applicable service/office personnel are trained.
- Oversee store payroll process to ensure accuracy and compliance. Troubleshoot payroll problems.
- Ensure efficient use of supplies: proper bagging techniques, cart control and laundry.
- Serve as custodian of store records including: store cash, grocery receiving, payroll and personnel.
- Review work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements.
- Enter orders, schedules work/production, supervise and train Associates receive/stores/stocks items.
- Unload trucks with pallet jack, breakdown pallets and stack U boats. Stock store and verify store presentation.
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