Operational Risk Officer

Based within the Enterprise Risk Management (ERM) Group, the Operational Risk Officer leads the build-out and evolution of the Bank's Second Line Operational Risk function. This role requires deep banking industry experience, strong theoretical and practical knowledge of risk management, and an aptitude for cross-functional collaboration. Ability to build partnerships and influence stakeholders toward improved risk management outcomes is key to success.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Champion the effective enterprise-wide management of operational risk, supported by end-to-end execution of the Operational Risk Program;
• Maintain supporting Program documentation and internal procedures as appropriate;
• Monitor intake and support root cause analysis of reported operational loss events to ensure timely escalation, remediation, and MIS;
• Support and facilitate risk and control self-assessments (RCSAs) for lines of business and support functions;
• Develop, monitor, and report operational key risk indicators (KRIs) to monitor operational risk in the context of the Bank's risk appetite, identifying emerging trends where appropriate;
• Lead scenario analysis and similar cross-functional exercises to identify and assess operational risk and controls;
• Serve as operational risk subject matter expert (SME), staying abreast of latest industry and regulatory developments;
• Serve as key contributor to the Bank's Enterprise Risk Management Program, Enterprise Policies, and Governance, Risk & Compliance (GRC) solution;
• Contribute materials to management- and Board-level committee packages as appropriate;
• Provide effective challenge, guidance, and counsel in ad hoc engagements on operational risk matters with internal stakeholders;
• Proactively identify opportunities to reduce operational losses, improve control effectiveness, and increase returns on risk-taking, building partnerships and influencing stakeholders to achieve outcomes;
• Analyze complex data to understand trends, resolve issues, and execute process improvement;
• Apply issue management to resolve identified control deficiencies and provide execution oversight;
• Develop and deliver trainings and resources that advance the Bank's culture of operational risk management, strengthening the overall corporate control environment.
• Serve as the Bank's central point of service for insurance, including all commercial, fidelity, property, casualty, worker's compensation, and other policies;
• Coordinate with internal and external stakeholders to complete annual insurance renewal applications for Seacoast Banking Corporation of Florida and its subsidiaries;
• Submit and track necessary endorsements to insurance policies (insured locations, insured parties, etc.) that confirm integrity of coverage for a rapidly growing organization;
• Provide end-to-end tracking, reporting, and execution of claims management, from carrier notification through to reimbursement, collaborating with legal counsel as appropriate;
• And;
• Support mergers and acquisitions through insurance policy cancellation, consolidation, amendments, and research and documentation as needed;
• Adhere to Seacoast Bank's Code of Conduct

Position Requirements:

• 10+ years operational risk or enterprise risk experience in a retail banking organization, ideally at a mid-size bank;
• 4+ years building or maintaining a risk program (operational risk, enterprise risk, third party risk, model risk, compliance, etc.);
• 5+ years of experience in the commercial insurance industry;
• Experience with professional, management, D&O, and cyber liability policies preferred;
• Bachelor's degree, or 4 additional years of relevant work experience in lieu of a degree;
• Fluency in Microsoft Excel, Word, and PowerPoint;
• Demonstrated experience deploying data and technology to innovate and advance risk management outcomes;
• Knowledge of operational risk modeling concepts and approaches;
• Excellent interpersonal skills, with the ability to customize communication styles for a wide range of internal stakeholders;
• Ability to influence multiple stakeholders and engage their support and consensus;
• Strong investigative skills, supported by well-developed analytics, writing, and decision-making abilities;
• Sound judgment, reliable intuition, persistent curiosity, and an aversion for loose ends; and
• Well organized with the ability to manage multiple tasks and priorities.