Operational Risk Management Analyst II

This position can be located at Bend, OR, Billings, MT, Boise, ID, Omaha, NE and Sioux Falls, SD.

What's Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY

The Operational Risk Management (ORM) Analyst II plays a key role in the Second Line of Defense (2LOD), partnering with the First Line of Defense (1LOD) to promote understanding and adherence to ORM policies, frameworks, and regulatory requirements. This position supports the execution of the Operational Risk Management Program within the broader Enterprise Risk Management organization. Core responsibilities include facilitating the Risk and Control Self-Assessment (RCSA) process, managing loss event and incident reporting, and conducting business risk assessments to ensure compliance and strengthen risk governance. The analyst collaborates with senior risk officers, program managers, and business leaders to assess, monitor, and report on operational risks across the enterprise. Success in this role requires strong analytical skills, sound judgment, attention to detail, and the ability to work both independently and collaboratively. The ORM Analyst II is also instrumental in promoting a robust risk-aware culture and resolving complex risk issues by applying foundational risk management principles and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: other duties may be assigned

• Support the execution and continuous improvement of enterprise and operational risk management (ORM) programs within the Second Line of Defense (2LOD).

• Partner with First Line of Defense (1LOD) teams and business units to gather, assess, and validate risk and control data across various business processes.

• Facilitate and document Risk and Control Self-Assessments (RCSAs), including identifying control gaps, validating risk scores, and tracking remediation efforts.

• Coordinate and support the root cause analysis and reporting of risk events (i.e. incidents, loss events, and near misses) to ensure timely issue resolution and risk mitigation.

• Collaborate with risk officers and leadership to generate and deliver periodic risk reports and dashboards for leadership and committee reporting.

• Contribute to the development, maintenance, and communication of risk policies, standards, and procedural guidance.

• Lead or assist in cross-functional risk assessments to provide a holistic, enterprise-level view of operational risks.

• Assist senior management in the integration of risk management into strategic decision-making and operational planning activities.

• Maintain awareness of regulatory changes and industry risk trends to inform risk program enhancements and ensure compliance alignment.

• Develop and maintain accurate documentation and reporting deliverables using Microsoft Office Suite tools (e.g., Word, Excel, PowerPoint).

• Organize risk meetings, workshops, and presentations in collaboration with business stakeholders.

• Perform other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Foundational knowledge and experience of risk management principles including the three lines of defense model, identifying and documenting risks and controls, and other operational risk fundamentals.

• Ability to lead projects and present information to large stakeholder groups to support operational risk program needs.

• Ability to communicate effectively and work well with colleagues.

• Strong prioritization skills and adaptability under pressure.

• Attention to detail, especially in time-sensitive situations.

• Proficiency in computer skills, including PowerPoint, Word, and Excel.

OTHER SKILL AND ABILITIES

Ability to properly prioritize workload and remain adaptable under pressure. Computer skills essential. Computer experience with PowerPoint a must; Internet, Word and Excel required. Ability to pay attention to detail required, especially in time-sensitive and pressure situations. Looking for a professional, self-driven/motivated, pleasant individual who is committed to ensuring that our clients always come first.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) required.Bachelor's degree preferred. Three to five years of banking experience preferred. Must have excellent interpersonal skills in order to interface in person and via telephone. Must have the ability to work independently and to prioritize projects/responsibilities. The position requires flexibility, as priorities change and as needs arise to assist other department colleagues. Strong organizational skills and attention-to-detail are required.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to read procedure manuals.Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization.Ability to handle client inquiries, concerns and complaints in a polite and effective manner.Ability to effectively communicate with supervisor.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide. Ability to compute ratio, and percent and to draw and interpret graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.