General Manager, BOK Modern Job

Primary location:San Rafael,California
Relocation offered:No
Employment status:Full-Time
Travel:11%-25%
Non-compete:No

The estimated base salary range for this role is $210,000 to $240,000 per year, plus an annual incentive bonus and equity.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at BK Modern, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

Standard benefit package offerings: medical, dental, prescription drugs, life insurance
Vacation and sick time

Reporting to the Senior Director of Exterior Metal, the General Manager (BOK) is responsible for leading both the day-to-day operations and long term strategic direction of the business. This role drives performance across key functions-including Sales & Marketing, Quality & Process Improvement, Studio Management, Project Operations, and Finance-while fostering cross-functional alignment, innovation, and a high-performance culture. As a strategic partner and central leader, the General Manager plays a critical role in accelerating growth, enhancing profitability, and delivering on the business vision

What's In It for You

• Opportunity to lead a high impact business unit with full ownership of operations, strategy, and profitability.
• Be at the forefront of innovation in the architectural and exterior metal market.
• Working closely with senior leadership and cross-functional teams to shape the future of the business.
• Influencing product development, customer experience, and market expansion in a dynamic, design/build environment.

What You'll Do

Operations Management

• • Lead client, vendor, and subcontractor relationships to ensure operational excellence.
  • Integrate Voice of the Customer (VOC) feedback to align efforts with customer expectations.
  • Collaborate with corporate teams to develop innovative products and service models.
  • Solve high-level issues and represent the brand in client-facing engagements.

Talent & Organizational Development

• • Build and develop a high-performing site leadership team.
  • Define clear roles, responsibilities, and accountability measures.
  • Foster a culture of excellence and continuous improvement.
  • Recommend structural changes to support growth.

Growth, Strategic Plan & Operating Plan

• • Define and prioritize growth initiatives with a clear strategic vision.
  • Drive revenue, elevate customer service, and expand profitability.
  • Contribute to new product development and capital engineering projects.
  • Own and manage the subsidiary P&L.

What Will Make You Successful

• A strategic mindset with the ability to translate vision into action.
• Strong leadership and team development skills.
• A customer first approach, with experience gathering and acting on Voice of the Customer (VOC) insights.
• Financial acumen and experience managing P&L responsibilities.
• Ability to influence and collaborate across all levels of the organization.
• Comfort in a client-facing role, with strong communication and interpersonal skills.

Qualifications

• Bachelor's degree in Architecture, Construction Management, Engineering, Industrial Design, or a related field.
• 7+ years of progressive leadership experience in building materials, architectural products, or construction, especially with exterior systems or metal solutions.
• Proven success in managing operations, driving growth, and leading cross-functional teams.
• Experience working with architects, specifiers, contractors, and developers to deliver innovative solutions.

What Makes You Stand Out

• Background in a start-up or entrepreneurial environment is a plus.
• You're a visionary leader who thrives in fast-paced, evolving environments.
• You bring a blend of operational excellence and creative problem-solving.
• You're passionate about design, architecture, and delivering exceptional customer experiences.
• You've led successful capital projects or product launches in the construction or architectural space.
• You're known for building strong teams and cultures that drive results.

Why should you join BK Modern., a subsidiary of Armstrong World Industries?

BK Modern is an architectural metal systems company based in San Rafael, operated by architects and industrial/product designers. We specialize in ultra-modern architectural metal systems for balcony guardrails, stair guardrails, wall screens, canopies and fencing among multiple other solutions. You will be participating in a wide variety of national and international landmark projects. Our projects are primarily for the multi-residential, educational, and commercial construction industries.

Our products are contemporary and cutting edge. We are looking for someone who is interested in being part of a fast-growing company that is set to become a leader in the architectural metal industry. Our clients are architects, interior designers, and major construction companies nationwide.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
* Engaging a diverse, purpose-driven workforce;
* Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
* Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
* Being a catalyst for change with all of our stakeholders; and
* Making a positive difference in the environments and communities we impact.

About the location (San Rafael, CA)

San Rafael is a city located in the North Bay region of San Francisco Bay Area. San Rafael is at the center of things. The oldest, largest, and most culturally diverse city in Marin also enjoys the best weather. San Rafael is a lively business cultural center located in an area of natural beauty. It is a lively blend of Victorian buildings, restaurants, coffee shops, unique retailers-from books and furniture to clothing, art, jewelry, and collectibles. Downtown features year-round Art films and festivals. San Rafael is a place where culture, business, and fun coexist, and thanks to its central setting, natural beauty is never far away.

BK Modern, a subsidiary of Armstrong World Industries, is committed to providing an environment free of discrimination and harassment on the applicable prohibited grounds under applicable human rights legislation, where individuals are treated with respect, have equal opportunities in accordance with applicable human rights legislation, and can contribute meaningfully in the workplace once employed.

Come and build your future with us and apply today!