New

Network Monitoring Analyst

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Oklahoma, Woodward
Aug 22, 2025
Description Provide front-line event management for all information technology systems, networks, devices, and facilities. Proactively monitor information technology and ensure rapid response to alerts to support high availability and rapid restoration of services. Apply troubleshooting and technical skills as well as coordinate with company workgroups, internal and external technical service providers, and external business partners to resolve incidents. Ensure compliance with cybersecurity and operational practices. Create work tickets to ensure proper tracking, prioritization, and escalation of incidents and service requests. Monitor all information technology systems, networks, devices, and facilities to proactively identify service-impacting events. Provide front-line responses to alerts: analyze, diagnose, and resolve incidents utilizing a knowledge base and a variety of hardware and software diagnostic/testing tools and techniques Responsible for prioritizing actions taken on concurrent events identified through automated alerts, monitoring, or direct contact by a company workgroup, internal or external technical service providers, or external business partner Coordinate with company workgroups and internal and external technical service providers to resolve incidents and/or to identify and correct underlying problems; escalate incidents as needed to the appropriate resources within the organization or externally to achieve a resolution. Perform routine operations work as required, such as network troubleshooting and maintenance, job control, upgrades, backups, and request fulfillment. Coordinate planned outages and maintenance work with internal and external technical service providers. Provide superior customer service by being courteous, knowledgeable, and professional. Adhere to cyber security policies and standards, operating procedures, and schedules. Utilize the Service Management system to log activities. Provide limited after-hours support for Service Desk rollover calls. Collaborate with the IOC team to support the development and continuous improvement of operating practices: begin to identify trends in event and incident management as As well as technology issues, begin to identify trends and analyze team performance against defined metrics. Skills Network+, Security+ Top Skills Details Network+,Security+ Additional Skills & Qualifications Security+ Network+ ServiceNow Grafana Dynatrace Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Woodward,OK. Application Deadline This position is anticipated to close on Aug 22, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.