New 
Helpdesk Analyst
 TEKsystems | |
$45,000.00 - $55,000.00 / yr
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life insurance, sick time, 401(k), retirement plan
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 United States, Maryland, Annapolis | |
 Aug 22, 2025 | |
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Our client is seeking a proactive and customer-oriented IT Support Specialist to join our team. This role will be on-site in Annapolis, MD. In this role, you will be providing support for hardware and software related issues.
Key Responsibilities: * Troubleshoot a variety of issues including: * Printers * Network connectivity * Windows 10 * VPN access * Active Directory (password resets, account unlocks) * Perform remote and onsite server troubleshooting. * Maintain thorough documentation of support activities and resolutions. * Support DHCP/DNS configurations and basic SQL tasks. * Collaborate with third-party vendors to resolve client issues. Additional Skills & Qualifications: * Certifications preferred: CompTIA A+ and Network+.. * Solid understanding of operating systems, business applications, printing systems, and network infrastructure. *Pay and Benefits* The pay range for this position is $45000.00 - $55000.00/yr. * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Annapolis,MD. *Application Deadline* This position is anticipated to close on Aug 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |