New

Data Center Operations Technician

TEKsystems
$35.00 - $49.67 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tempe
Aug 22, 2025
Description Data Center Facilities Infrastructure Specialist (DCFIS) General Qualifications/Skills (TEMPE, AZ) The DCFIS shall generally meet the following qualifications and possess the following skills: * A clear understanding of industry best installation practices related to fiber/copper structured cabling systems, telecommunications infrastructure, and documentation * Knowledge of hardware components regarding network, storage, security and carrier circuit equipment * Minimum of 5-7 years' experience working in a data center, NOC or similar critical systems environments * The ability to monitor and control daily service ticket activity, prioritizing multiple tasks * Proficiency with managing information in the Microsoft Office Suite and Google Workspace (Excel, Outlook, Visio, Google Sheets, Chat, Docs, etc.) * Above average communication skills (both verbal and written) * Excellent analytical and troubleshooting skills with strong attention to detail * Basic knowledge and experience with critical facilities systems/topology (Electrical, HVAC, Mechanical, and Controls) * The ability to work completely independently, while at times delegating task to other individuals The DCFIS will provide onsite infrastructure support related to the overall daily function of the data center. Essentially, the DCFIS will be an onsite custodian whose primary responsibility will be the physical and environmental health of the data center. The physical onsite responsibilities of this individual may include but are not be limited to the following: equipment audits, port audits, cabling installation, cable removal/mining, fiber/copper testing, labeling, racking/un-racking equipment, escorting customer vendors, managing infrastructure installation by others, facilities infrastructure liaison, and shipping/receiving equipment. Administrative responsibilities of this individual may include, but may not be limited to the following: Working in a ticketing system, attending conference calls, audit review, documentation of all infrastructure/cabling links, written reports (soft), device/cable labeling, maintaining consistent communication with local staff/peers. Supports data center availability and reliability requirements, identifies and eliminates sources of risk to increase availability of critical IT systems. Identify interdependencies between facility and IT infrastructures and collaborate with facility management to mitigate gaps in system redundancy and ensure efficient power and Heating, Ventilation and Air Conditioning (HVAC). Maintains an in-depth knowledge of data center environmental and infrastructure best practices. Creates and maintains appropriate infrastructure and connectivity documentation within applications such as MS Excel, MS PowerPoint, Computer-aided Design (CAD) applications and Data Center Infrastructure Management (DCIM) software such as iTRACS and Rackwise. 3. Detailed General Services Outline: SERVICE GENERAL DESCRIPTION STRUCTURED CABLING INSTALLATION Physically placing, terminating, and testing various structured media types. CABLE REMOVAL/ MINING Physically removing cables, patch cords and associated termination panels and connectors. CABLE (LINK) TESTING Testing of a new or existing cable link (copper or fiber). Two types of tests are performed on active links. Existing links will require a "non-intrusive" test by visual inspection to verify a device's link light connectivity. If additional testing is required, a physical ("intrusive") test will be performed with appropriate test meter. INFRASTRUCTURE INSTALLATION/REMOVAL Physical installation, modification or removal of related telecommunication infrastructure (equipment cabinets, equipment racks, cable trays, wire management, grounding/bonding, etc.). GENERAL INFRASTRUCTURE & ASSET AUDITING Auditing of the physical inventory of general infrastructure and assets used to support the data center infrastructure. MOVES, ADD & CHANGES (MACs) Physically support moves, adds and changes related to ticketed requests. (e.g. patching devices, cable installation, or adding/removing hardware). 2 TICKETING SYSTEMS Working in various ticketing / DCIM systems to resolve reported issues, errors, and other queries. EQUIPMENT INSTALLATION/REMOVAL Physically installing or removing assets and hardware, including commissioning, and documenting such service. THIRD PARTY/VENDOR ESCORT SERVICES Escorting third party visitors and vendors into the data center space for HDD replacements, GNOC break/fix dispatch events and other formal and appropriate engagements as assigned. VENDOR INSTALLER MANAGEMENT Verifying that other vendors onsite are following proper security protocols and industry best practices related to their business in the data center DATA CENTER ERROR AUDITING (DCEA) Visually inspecting all hardware and active devices in the data center environment and reporting as required for resolution as/when directed CONSUMMABLES/ SPARES INVENTORY MANAGEMENT Managing the physical inventory of consumable and spare materials used to support the data center infrastructure (patch cords, connectors, labels, etc.) and providing written notification when new supplies should be ordered. RECEIVING Receiving equipment and/or material deliveries, transporting materials to storage spaces or the data center; unpacking (and possibly saving) boxes and conducting "secure holdings checks" weekly to ensure that we don't incur unanticipated storage fees. REPORTING Reporting to DCS and the local POC any facts or circumstances that adversely impact or are likely to adversely impact the contractors performance or delivery of services.. MAINTENANCE AND SERVICE SCHEDULING Schedule and supervise the performance of both routine maintenance and emergency service on critical systems, including: diesel generators, UPS systems, electrical switchgear, power distribution equipment, chillers, HVAC equipment, fire detection/suppression and BMS systems. Skills Data center operations, Support, Troubleshooting, Network connectivity, Data center, Rack and stack Hours: 7 - 4, possible off hours as scheduled with vendors Data center infrastructure Working within the Data Center white space - IT compute, MAC, Supporting other maintenance routines within the data center Team: based primarily out of Atlanta, some onsite in Tempe including other compute teams and data center team members Dress code: business casual Server/data center size?: 200 cabinet rack footprints - part of a Global Payments office co lo A lot of the work in the data center is non production workloads Pay and Benefits The pay range for this position is $35.00 - $49.67/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Aug 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.