AUTHORIZATION SPECIALIST/ELIGIBILITY COORDINATOR

BrightSpring Health Services

BrightSpring Health Services is seeking an Authorization Specialist to join our team. This position is a great opportunity to grow your skillset while providing essential one-on-one care to individuals in the home care setting. Join our team of dedicated Authorization Specialists today to begin helping people live their best life.

Adoration Health's comprehensive benefits include:

Medical, dental and vision
• Short- and long-term disability
• PayOUT daily pay option*
• Life insurance
• Tuition reimbursement and discounts
• Paid time off
• 401(k) retirement savings plan
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Employee discounts

*Eligibility based on location

Responsible for obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization. This position requires multi-tasking, computer skills, good oral and written communication and customer service etiquette. Function as a part of the team and keep everyone apprised of the authorization situation. Responsible for Agency's ability to bill and be paid for visits made by the field staff.

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
• Obtain and track authorization for all patients for whom their insurance requires pre-authorization
• Clearly document all authorization requests
• Communicate with multiple disciplines
• Notify Supervisor of problems in a timely manner and works to help provide solutions
• Other duties as assigned

• Excellent phone and customer service skills
• Successful completion of LPN program
• Possess current professional license in good standing and maintains
• Experience in dealing with insurance companies
• Computer skills to include word, data entry
• Must follow written and verbal instructions
• Must pay attention to detail
• Use computer programs effectively
• Communicate effectively verbally and in writing
• Listen and understand information and ideas presented through spoken words and sentences
• Communicate information and ideas in speaking so others will understand