Experiential Scheduling & Systems Coordinator- College of Pharmacy

Summary of Position:
The Office of Experiential Education (OEE) is responsible for the Doctor of Pharmacy (PharmD) programs education of 500+ students in real-life settings across the state of Minnesota, nation and world. Working to place students in settings and working with preceptors to ensure an optimal learning experience requires effective use of an experiential learning management system (ELMS). Functions performed in the ELMS include; managing site availability, arranging student placements, communicating policies, fostering compliance, completing student and preceptor evaluations, and sharing data for accreditation and quality assurance processes. This position will coordinate effective utilization of the ELMS software including user training.

Principal Duties and Responsibilities:
30% Learning Management System Coordinator

As a collaborating member of the OEE team, act as lead user, trainer and optimizer of our online ELMS activities including;
Development of ELMS for needs such as:
1. Supporting scheduling of rotations/fieldwork experiences.
2. Delivering communication to preceptors and students.
3. Collaborating with compliance to assure the ELMS meets compliance needs.
4. Collaborating with assessment to assure the ELMS contributes to assessment processes.
Quality assurance to maintain database information is current for all users (e.g. preceptors, students, administrators).
Training staff, faculty, students, and preceptors on the use of the system.
Serving as the primary point of contact for questions and troubleshooting ELMS related issues.
Communicating relevant ELMS updates and changes that would impact students and preceptors to the appropriate OEE team members, course directors, students and preceptors in an effective and timely manner.
Collaborating with OEE team members for learning management system operations.
Serving as the lead point of contact with ELMS vendor for all programs (service requests, support, software development requests, to optimize system use and resolve software issues).
Managing and analyzing data-use to ensure what is entered and extracted is current, accurate, and complies with a usable format for all users.

55% Experiential Course Student Scheduling Lead

Working collaboratively with team members, manage the use of the ELMS to develop student experiential schedules with steps of activities including;
1. Gathering site availability,
2. Managing ELMS availability of site descriptions to inform student preferencing,
3. Instructing students on entering preferences and information relevant to scheduling based on site availability.
4. Collaborating with team members on implementing the student match process, based on programmatic rules and procedures, to develop student and site schedules.
5. Performing quality assurance on the scheduling process to monitor and refine student rotation assignments.
6. Responding to enrollment issues in collaboration with the Professional Education Division including student registration conflicts, placement conflicts and scheduling/enrollment changes as needed.
7. Communicating the results of student scheduling efforts to the appropriate OEE team members, course directors, students and preceptors in an effective and timely manner.
8. Managing ongoing scheduling changes in the ELMS system

10% Experiential Student Evaluation/Assessment Record Management

Manage the use of the ELMS in student, site, and preceptor evaluation processes with activities including;
o Setting up student learning evaluations and student evaluation of sites and preceptors in collaboration with course directors and OEE team members.
o Managing data reporting used for accreditation, compliance, student learning, preceptor/fieldwork educator, and site quality assurance processes.
o Working collaboratively with assessment team members to utilize data reported.
o Communicating issues and results related to record maintenance and recommending changes/improvements to the appropriate OEE team members, course directors, assessment team members, students and preceptors in an effective and timely manner.

5% Other Duties as Assigned

Supervision:
This position will supervise student workers assigned to the position to provide support and complete activities when student workers are available.

Working Conditions:
The majority of the work in this position is performed in a general office setting on the Twin Cities campus. Flexible work arrangements are possible dependent on university and college policy/approaches to flexible work. Candidates must have the potential ability to work on the Twin Cities campus full-time. Travel is not expected with the exception of occasional retreats or planning sessions.

Required Qualifications:
-BA/BS in relevant field plus at least 2 or more years of professional experience related to the activities above; or a combination of related education and work experience to total six years.
-Strong communication and attention to detail skills.
-Ability to work with a diverse group of individuals and teams including students, preceptors, and vendors.
-Ability to provide project/program leadership, along with manage, interpret, and share data.
-Ability to work independently, creatively, and adaptively in a fast-paced and dynamic work environment.
-Ability to foster quality assurance and quality improvement processes.
-Strong customer service orientation with the ability to productively manage conflict.
-Ability to instruct and orient others to systems and processes.

Preferred Qualifications:

-MA/MS or additional training in education, information technology, systems engineering or quality assurance/improvement processes.
-Experience with online learning management systems, student records and/or scheduling processes.
-Commitment to work with faculty and staff on two campuses and collaborate with similar positions in other programs using ELMS.
-Strong skills using Microsoft Excel or Google Sheets
-Experience in health care related didactic and experiential education.

As an integral part of the College of Pharmacy's Professional Educaiton Division, the Office of Experiential Education manages the practice components of the PharmD curriculum, including Introductory & Advanced Pharmacy Practice Experiences (IPPEs & APPEs). EE acts as liaison and coordinators of our preceptors in clinics across the state of Minnesota, managing the annual placement of students in clinical sites, training of preceptors, and completion & assessment of learning objectives.

Pay Range: $26.44 - $31.25 per hour; depending on education/qualifications/experience

Time Appointment Category: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).