Epic Resolute Systems Analyst

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
An Epic Resolute System Analyst is an intermediate level position in the System Analyst job family. A person in this position will be required to work with a team of analysts to provide tier two support for their customers. Performs intermediate level system configuration changes and maintenance to support the lifecycle of the application.

This department works approximately 80% remote, 20% on site in our Philadelphia office on an as-needed basis.

What you will do

• Performs operational support, maintenance and system configuration as defined in departmental operating procedures.
• Identifies, analyzes and resolves data and system issues of intermediate complexity.
• Works independently in support of team initiatives.
• Gathers requirements, develops specifications prepares documentation.
• Develops, validates and executes comprehensive test plans.
• Performs 24/7 on call support if applicable.
• Communicates effectively with clients and colleagues.
• May be required to travel to/from and work in the various CHOP locations, including patient care areas.
• May be required to travel for mandatory certifications.
• May be designated a Health Care Worker
• Understand and comply with all enterprise and DTS departmental information security policies, procedures and standards.
• Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
• Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Education Qualifications

• Bachelor's Degree Required
• Bachelor's Degree Computer Science, IS, Business, or Healthcare Preferred

Certification

• Epic Resolute HB Certification Preferred
• Secondary preference for Epic Resolute PB or Claims Certification or any other Epic Certification

Experience Qualifications

• At least one (1) year experience working within a healthcare environment and within Information Systems. Required
• At least two (2) years working within a healthcare environment and within Information Systems Preferred
• Experience with Epic Resolute Hospital Billing (HB) Preferred

Skills and Abilities

• Excellent communication and teamwork skills. (Required proficiency)
• Intermediate critical thinking, problem-solving and troubleshooting skills. (Required proficiency)
• Proficient skills in Microsoft Office products. (Required proficiency)
• Basic ability to facilitate meetings (Required proficiency)
• Basic documentation skills (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.