Information & Knowledge Management Analyst

Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations.

Position Description: ThinkTek is seeking an experienced Information & Knowledge Management Analyst to provide support in Information Management (IM), Knowledge Management (KM), Records Management, Content Management, and data analysis. The selected candidate will play a key role in implementing policies, procedures, and systems that enhance knowledge sharing, process efficiency, and organizational decision-making.

Responsibilities:

• Develop and deliver comprehensive IM/KM and Records Management policies, procedures, and SOPs.
• Manage content and data repositories while ensuring accuracy, accessibility, and compliance.
• Provide expertise in the Microsoft 365 suite of products (Teams, SharePoint, OneDrive, etc.).
• Conduct data analysis to inform leadership decisions and drive process improvements.
• Support project management activities, including the development of POA&Ms.
• Deliver briefings and updates to senior leadership.
• Collaborate with the Program Manager for oversight and strategic alignment.

Required Qualifications:

• Active DoD Secret Clearance (minimum).
• 5+ years of experience in IM, KM, records management, content management, and data analysis.
• Demonstrated experience developing and implementing IM/KM and Records Management policies, procedures, and SOPs.
• Expertise in Microsoft 365 suite of products (Teams, SharePoint, OneDrive, etc.).
• Project management experience, including developing POA&Ms and briefing senior leaders.
• Strong communication skills with the ability to work across diverse teams and stakeholders.

ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at https://www.thinktekllc.com/careers/.