Data Analyst

The University of New Mexico's Project ECHO has an amazing opportunity for a Data Analyst to join our New Mexico Community Peer Education Project (NMCPEP) team! This individual will be dedicated to analyzing the program's significant data entry and reporting.

NMCPEP is a collaboration between Project ECHO and the New Mexico Corrections Department. With a solutions-based focus, NMCPEP works closely with a marginalized population of returning citizens to train them to become Community Peer Educators (CPEs). The goal of the project is to increase an individual's efficacy to ensure successful transition into the community and ultimately reduce recidivism.

As a successful Data Analyst, your responsibilities will include:

* Collecting, organizing, and validating all ECHO session data including participant details, attendance records, case presentation information, and learning objectives to ensure completeness and accuracy in the program platforms. Overseeing and managing the teleconference post session's materials, announcements, and reporting, all of which are data-driven, in the iECHO platform.

* Analyzing the program's historical data to identify trends in participation, retention, quality improvement opportunities, replication best practices, and resource utilization. Using this data to optimize workshop schedules, identify high-performing topics, and forecast resource needs.

* Tracking and reporting workshop attendance to assess engagement metrics and ensure accurate issuance of Community Service Credits (CSC). Logging and tracking issued CSC's in the project Smartsheet for record-keeping and compliance.

* Monitoring and evaluating the impact of incentives on attendance and engagement, providing data-driven insights for future incentive strategies. Generating reports on distribution trends for internal and partnership review.

* Collecting and analyzing data related to healthcare access services (e.g., HCV testing, SUD treatment) and preparing detailed reports for stakeholders. Analyzing participant engagement data to ensure flyers, project information, and hiring materials are relevant and effective.

* Providing regularly requested and approved data reports to CPEP stakeholders, highlighting progress, trends, and areas for improvement.

* Providing specialized administrative support in the operation, implementation, and retention of the project's workshops and peer-to-peer engagements, both in-person and virtually.

* Traveling to the ECHO Institute in Albuquerque or to other designated locations within the state to support tasks and projects with the team, as necessary.

* Working with the Sr. Program Manager to coordinate and/or facilitate monthly program meetings to provide collaborative opportunities, routine project updates, address any challenges, questions, and/or concerns.

* Maintaining records of communication metrics, including frequency and response rates, to measure the effectiveness of outreach and engagement efforts. Leveraging data visualization and reporting tools to effectively communicate project updates, direct service schedules, and outcomes to Probation and Parole Supervisors or Region Managers.

* Collecting and processing survey data, ensuring timely entry into the project database. Scanning and digitizing paper-based surveys and incentive tracking.

* Ensures tracking of Continuing Education Unit certificates for Community Peers after attending full teleconference sessions.

* Tracking and monitoring supply and technology orders from request to delivery. Using data management tools to log order progress, identify delays, and ensure timely receipt of items.

* Designing, updating, and monitoring dashboards to report pertinent data tailored to the needs of external partners, stakeholders, and internal teams. Ensuring data visualizations are clear, actionable, and aligned with project objectives. Tracking key performance indicators and project progress.

* Using data analysis to identify trends and insights that inform staff, consultants, and community-based organizations on project objectives, progress, and areas needing attention. Tracking and evaluating collaboration outcomes for continuous improvement.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025. We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support. We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities. Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government. Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values. In addition, Project ECHO was named one of Albuquerque's Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

See the Position Description for additional information.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Smartsheet Super User
• Experience working with large and complex data sets
• Experience with or knowledge of the US Criminal Justice System

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.