Enrollment Processor, Intermediate- (Small Group)

Your Role

The Group Eligibility, Install and Renewal team is responsible for the review and installation of new small groups as well as the ongoing maintenance processing of our small and large group customers. The Eligibility Processor, Intermediate, will report to the Operations Supervisor. In this role you will assist with email and voicemail box management, coordinating maintenance requests, review exceptions and group recertifications as well as ad-hoc requests throughout the year to support various initiatives.

Your Knowledge and Experience

• Requires a high school diploma or GED

• Requires at least 3 years of prior relevant experience

• Requires excellent verbal and written communication skills at all levels of the organization

• Group level experience preferred

• Facets and Salesforce experience, a plus

• Self-driven and able to operate in the best interests of our clients, our company and team with limited supervision or oversight