MAC Regional Manager

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Role : MAC Regional Manager

Career Map

Overall Responsibilities

As a MAC Regional Manager with JLL, the employee will manage the regional moves team, take ownership of strategic planning, customer satisfaction, move communication as well as transparency and reconciliation of costs associated with all move-related activities. They will work closely with the MAC Program Lead, space captains, facilities, vendors, and the client to ensure moves meet or exceed expectations. They will help meet financial objectives by assisting with forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating cost savings actions. This role is highly interactive with the client site population as well as highly collaborative with other onsite workstreams and offsite vendors. The Regional Move Manager's role is vital to developing and creating an excellent experience for our onsite employees and visitors at Meta.

Competencies

Initiate, plan, coordinate, and execute the day-to-day details for each move project.

Work with planning team to create, review, and audit employee move projects.

Coordinate and organize with internal and external partners and suppliers on project details.

Supervise move vendor(s) and ensure all move information and move requirements are provided to movers.

Lead regularly scheduled meetings to communicate move details.

Facilitate and communicate important project deadlines to clients, partner workstreams, and vendors.

Maintain all appropriate project management records and files as assigned.

Conduct field verifications - including walkthroughs for drawing updates, employee location verifications, and vacancy checks.

Submit and track work order tickets for pre- and post-move issues.

Respond quickly to emergencies and customer service requests as assigned.

Walk and be present at project moves as necessary to ensure movers are working efficiently and provide direction if needed.

Other duties as assigned.

Involves movement between departments, floors, and properties to facilitate work

Experience

4 years experience in MAC or RPM preferred.

Excellent written and verbal communication skills.

Organized and self-motivated, dependable and very detail-oriented.

Ability to prepare and track budgets.

Familiarity with architectural drawings and furniture and space planning concepts a plus

Ability to use technology such as smartphones, tablets, computers, web-based applications, etc.

Proficiency with Microsoft Office Suite

Flexibility to adjust under changing deadlines and priorities.

Ability to balance a variety of tasks daily.

Flexibility with work hours and travel as needed

Ability to manage a direct report if necessary.

Other Abilities

Flexibility and may require ability to work "non-standard" hours.

This role will be present on client facility sites.

20% Travel as needed to support large projects at other sites in NorAm

Expected to be onsite everyday.

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.

Must have the ability to stoop, stand, and occasionally lift a minimum of 25 lbs. of equipment.

Involves movement between departments, floors, and properties to facilitate work

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.