General Manager Trick Rider (A New Age Luxury Supper Club)

Omni PGA Frisco Resort is seeking an experienced General Manager for Trick Rider specialty restaurant. Trick Rider is a new age supper club serving luxury, curated food and tricked up cocktails, wines, and distilled spirits. It is experiential with swagger. A Frisco eatery like no other, featuring shellfish and a stable of premium cut meats. Sit ringside at the chef's table or at the horseshoe bar. A performance playing homage to traditions with a modern twist.

Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room.
• Assist in overall management of the outlet.
• Spot check liquor pars and order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service in a professional manner.
• Examine food preparation and beverage presentation.
• Responsible for scheduling, completing weekly payroll, and forecasting.
• Participate in interviewing/recruiting new employees.
• Prepare maintenance requests and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls shot glass use, red lining, and bottles totally empty daily.
• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
• Maintain knowledge of the resort property and events.
• Conduct monthly department meetings.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Participate in company required trainings.

Qualifications:

• Must have and maintain current Texas Food Handlers and TABC certifications.
• 3 years' experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4-star high volume restaurant or hotel.
• Ability to clearly and pleasantly communicate both verbally and in writing with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Prior serving and cash handling experience required.
• Must be able to work flexible shift including nights, weekends, and holidays.
• Collaborate with culinary team in creative in food presentations, specials and promotions.
• Familiarity with food and beverage cost controls.
• Understanding previous culinary training or experience with Menu Design.

Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment:

• Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• Kronos, OnTrack, Birchstreet, Microsoft Office, Synergy, ResDiary, OpenTable
• MICROS computer and card, desktop computer and printer, telephone

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.