New

Technical Writer - Web

TEKsystems
$30.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Aug 21, 2025
Description Technical Writer - Focused on Geospatial Products OVERVIEW Are you an energetic, passionate technical writer who has the desire to inspire, support, and advocate for our customers? Use your passion for writing and interest in cutting-edge technology to provide customers with essential help documentation. In this position, you'll make our customers successful by creating meaningful web-based documentation that communicates methodology and best practices for GIS software products. Become part of our agile product and user assistance teams to enlighten our customers. RESPONSIBILITIES Write conceptual help topics and step-by-step workflows Engage subject matter experts for technical accuracy and business use cases Stay current with the software to maintain the help documentation Support a variety of publications including smart online and installed help Ensure help documentation requirements are met for each software release cycle Produce help that is consistent with the Esri style REQUIREMENTS Bachelor's in GIS (or a related field) or 2 years' professional experience with GIS technology Interest in writing software documentation for web-based guides, tutorials, and articles Ability to learn and use the software as a customer to produce the help documentation Excellent written and verbal communication skills Analytical, detail-oriented, and organized RECOMMENDED QUALIFICATIONS An understanding of documentation workflows that use DITA (XML) or HTML Experience with producing web-based help using a content management system (CMS) Experience with ArcGIS software Skills Technical Writer, XML, HTML, xmetal author Top Skills Details Technical Writer, XML, HTML Additional Skills & Qualifications Upper intellect with higher education and the desire to constantly learn new skills. This position will require customer interfacing and communication and presentation ability is important. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $30.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Sep 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.