New

Shop Clerk - Truck Engine

Thompson Tractor Company, Inc.
United States, Alabama, Birmingham
Aug 21, 2025
Description The Shop Clerk will report directly to the branch Service Manager and will be responsible for supporting all branch Service Department personnel through detailed handling of a variety of administrative duties including handling incoming calls, opening and closing work orders, adjusting time on work orders, producing reports for Service Management, and other duties not specified. Handle incoming phone calls to the branch Take and deliver messages to branch personnel Effectively communicate with Service Department Personnel to address customer needs Open and properly segment work orders applying correct codes and tax information Handle closing of Work Orders in a timely fashion Adjust Service Technician time when necessary Obtain purchase orders from customers as required Generate purchase orders for the service department Produce reports for Service Management as required Other duties assigned by Service Management Qualifications Education High School or Equivalent (required) Experience Prior clerical or administrative experience is desired. Experience and demonstrated skill using personal computers including Microsoft Excel and basic typing skills are required for this position. (required) Skills Written Communication (required) Verbal Communication (required) Organizational (required) Customer Service (required) Microsoft Office (required) Computer (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.