Public Safety Dispatch Supervisor

Are you a skilled communicator and decisive leader with a passion about public service and safety? The Corona Police Department is seeking a compassionate and dependable Public Safety Dispatch Supervisor to lead a critical component of our emergency response operations. In this role, you will supervise and support a team of dispatchers who serve as the vital link between the public and first responders. If you're committed to community safety, team leadership, and excellence in service, we encourage you to apply and join our mission to protect and serve the residents of Corona.
Knowledge & Education

• Graduation from high school or G.E.D equivalent.
• Knowledge of public safety codes and regulations governing public safety communications, including the Penal Code, Vehicle Code, Health and Safety Code, Business and Professions Code, and related requirements.
• Familiarity with budgeting practices, supervisory principles and leadership techniques.
• Knowledge of procedures, systems, equipment and techniques involved in 911 and related emergency dispatching operations and the handling of non-emergency calls; telephone/radio recording devices and applicable laws; radio, telephone, and console TDD equipment operations.

• Operate an emergency communications console and related telecommunications and security monitoring equipment.
• Use computer-aided dispatch software as well as word processing, scheduling and spreadsheet software.
• Select, train, supervise and evaluate the work of employees, schedule personnel.
• Analyze and solve administrative and operational problems.
• Develop and implement goals, policies, procedures, work standards and management controls for dispatching purposes.
• Prepare clear and concise records, reports, correspondence and other written materials.
• Exercise independent judgment and initiative within general policy guidelines.
• Establish and maintain effective working relationships with the staff, management, vendors and the general public; remain calm and communicate distinctly and precisely in emergency situations.

• Five (5) years of increasingly responsible experience comparable to a Public Safety Dispatcher with the City of Corona, including at least two (2) years in a capacity comparable to the City's Senior Public Safety Dispatcher classification.
• Possession of a valid P.O.S.T. Public Safety Dispatcher Certificate, to be maintained throughout employment.
• Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
• Ability to obtain a P.O.S.T. Dispatcher Supervisor Certificate, First Aid, and CPR Certification within 6 months of employment, to be maintained throughout employment.

• Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance.
• Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
• Respect- We are committed to our profession and will always respect one another and the community that we serve.
• Inclusion- We are not just diverse; we are welcoming to all.
• Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
• Innovation- We provide modern police services and are committed to always improve our organizational practices.

The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The mayor is selected by the Council and serves as the presiding officer for one year.

The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers.

The City's total operating budget for Fiscal Year 2026 is $422.7 million with a General Fund operating budget of $231.3 million. Corona enjoys a workforce of 935 dedicated employees who provide high-quality services to its residents and visitors each day.

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